IT Manager

Expected Commitment: 10–15 hours per week

Youth RISE Foundation is seeking an IT Manager to help maintain, improve, and develop the technology systems that support the organization's day-to-day operations.

This opportunity is designed for someone with some experience in information technology, systems administration, technical support, cybersecurity, software administration, or a related area who wants to strengthen their skills while contributing to a growing nonprofit.

The position is currently unpaid and does not guarantee compensation or future employment.

The expected commitment is approximately 10–15 hours per week , with flexibility around the individual's schedule.

The IT Manager is responsible for helping Youth RISE Foundation maintain a reliable, secure, organized, and user-friendly technology environment.

The position provides hands-on exposure to IT operations, systems administration, cybersecurity, software management, user support, documentation, and technology planning .

The IT Manager will work closely with the Executive Director of Operations and organizational leadership to ensure that technology supports the Foundation's mission and operational needs.

Support the organization's day-to-day technology operations.

Monitor organizational technology systems.

Help maintain technology infrastructure and services.

Identify technical issues and coordinate appropriate solutions.

Maintain documentation for important systems and processes.

Help establish standardized IT procedures.

Provide basic technical support to authorized staff, volunteers, interns, and leadership.

Assist users with account access and common technical issues.

Troubleshoot software and platform problems.

Escalate complex technical issues when appropriate.

Develop basic technology guides and instructions.

Assist with organizational account creation and deactivation.

Maintain appropriate access permissions.

Support role-based access management.

Assist with onboarding and offboarding technology processes.

Regularly review access and identify unnecessary permissions.

Assist with administration of Microsoft 365 services.

Support Microsoft Teams and organizational collaboration tools.

Help manage shared mailboxes and organizational accounts.

Assist with Microsoft SharePoint and document-management systems where applicable.

Support integration of approved organizational technology platforms.

Help promote organizational cybersecurity practices.

Assist with implementation of security policies.

Support multi-factor authentication and secure account practices.

Identify potential security risks and escalate concerns.

Assist with security awareness initiatives.

Help maintain appropriate technology security documentation.

Maintain an inventory of organizational technology platforms.

Assist with software evaluations.

Research technology solutions appropriate for nonprofit organizations.

Help identify free or low-cost technology resources.

Support implementation of approved software.

Monitor technology needs across departments.

Assist with technology implementations and migrations.

Support department technology projects.

Help develop implementation timelines.

Coordinate technical requirements with vendors or service providers when appropriate.

Document project outcomes and system changes.

The IT Manager will help maintain documentation including:

System inventories

Account-management procedures

Access-control procedures

IT onboarding procedures

IT offboarding procedures

Troubleshooting guides

Technology policies

Security procedures

Vendor information

System configuration documentation

Technology emergency procedures

The ideal candidate is:

Organized and detail-oriented.

Comfortable troubleshooting technology.

Interested in IT and systems administration.

A strong communicator.

Patient when assisting nontechnical users.

Able to explain technical concepts clearly.

Comfortable learning new platforms.

Security-conscious.

Able to work independently.

Reliable and responsive within the agreed schedule.

Interested in growing their technical and leadership skills.

You do not need to know every technology platform Youth RISE uses.

We are looking for someone who is curious, resourceful, willing to learn, and comfortable figuring things out.

Some relevant experience is preferred, but extensive management experience is not required .

Relevant experience may include:

IT support

Help desk

Systems administration

Microsoft 365 administration

Cybersecurity

Network administration

Software administration

Cloud services

Technical support

Information systems

Database administration

Technology project management

Nonprofit technology

Student IT organizations

Technical internships

Relevant education or certifications may include information technology, computer science, cybersecurity, information systems, network administration, or related fields.

Certifications such as CompTIA, Microsoft, Google, Cisco, or similar credentials are welcome but not required .

This opportunity can help strengthen skills in:

IT operations

User-access management

Technology documentation

IT project management

Vendor coordination

Technology strategy

Nonprofit technology management

Leadership and communication

As your experience develops, you may have opportunities to take ownership of larger technology projects and initiatives.

The position is intentionally structured around a manageable and flexible 10–15 hour weekly commitment .

The role does not require a traditional 9-to-5 schedule.

Specific technical projects or urgent technology matters may occasionally require additional coordination, but the general expectation remains within the agreed weekly commitment.

This position is currently unpaid and does not guarantee salary, wages, benefits, or future employment.

If Youth RISE Foundation develops the financial capacity to provide compensation for this or similar work in the future, any compensation would be subject to organizational approval, applicable law, and an appropriate written agreement.

Approved expense reimbursement or other permitted support may be available in accordance with Foundation policies.

Through this opportunity, you may gain:

Practical IT management experience

Systems administration experience

Microsoft 365 experience

Cybersecurity exposure

Technology project-management experience

Nonprofit technology experience

Leadership experience

Professional networking

Opportunities to build an IT portfolio

Professional references based on demonstrated performance

Experience supporting a growing organization

Because this role may involve access to organizational systems and information, the IT Manager must:

Maintain strict confidentiality.

Follow Youth RISE information-security policies.

Use only authorized accounts and systems.

Never share credentials.

Never access information without authorization.

Report suspected security incidents promptly.

Follow established access-control procedures.

Protect organizational and participant information.

Access to sensitive systems will be provided only when necessary for assigned responsibilities.

Youth RISE Foundation is building an organization where technology is an essential part of how our teams communicate, collaborate, deliver programs, and serve young people.

This opportunity allows you to contribute 10–15 hours per week , gain practical IT management experience, strengthen your technical skills, and help build the technology infrastructure of a growing nonprofit.

If you're looking for an opportunity to learn, build, troubleshoot, lead, and grow alongside an organization , we encourage you to apply.

Resources • Inspiration • Service • Empowerment

Youth RISE Foundation is a nonprofit organization dedicated to empowering youth and young adults through leadership development, mentorship, education, workforce readiness, healthcare career exploration, civic engagement, and community partnerships.

What sets us apart is our commitment to building opportunities from the ground up. Our team collaborates across education, healthcare, business, government, and the nonprofit sector to create innovative programs that produce measurable community impact. We foster a collaborative, mission-driven culture where every team member has the opportunity to contribute ideas, grow professionally, and help shape the future of an organization dedicated to creating lasting change for the next generation.