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Senior Business Systems Engineer, Metronome - Confluent-Python, RestAPI, Billing

IBM
Remote, IND
Full-time
Senior · 8+ years experience
Remote
Discovered 3 weeks ago
Metronome

Full Job Posting

Your role and responsibilities

  • About the Role Confluent’s Business Systems team is looking for a Senior Business Systems Engineer to help engineer the systems that power a modern, consumption-based SaaS business. In this role, you will be a senior technical owner for the Metronome platform, responsible for configuring, designing, developing, testing, deploying, and debugging high-complexity improvements and enhancements. You will work at the intersection of business process, software engineering, data, and enterprise architecture. You will partner closely with Finance, Sales, Deal Desk, Revenue Operations, Product, Engineering, Data, and other Business Systems teams to turn complex business needs into secure, scalable, and maintainable solutions. This is a hands-on role for an engineer who can move comfortably from requirements and architecture to implementation, automated testing, production deployment, and root-cause analysis. You will have the opportunity to shape technical standards, improve platform reliability, and create reusable patterns that make the broader Business Systems organization more effective. What You Will Do ● Own the end-to-end delivery of high-complexity Metronome initiatives, from discovery and solution design through development, testing, deployment, and post-release stabilization. ● Configure and extend Metronome to support evolving usage, pricing, rating, billing, entitlement, invoicing, and downstream financial processes. ● Translate ambiguous business requirements into clear technical designs, implementation plans, delivery milestones, and measurable outcomes. ● Design scalable, resilient integrations between Metronome and adjacent systems such as CRM, CPQ, ERP, data platforms, contract systems, and internal services. ● Develop platform customizations, scripts, services, APIs, and automation using sound software engineering practices, including version control, code review, logging, error handling, and documentation. ● Define and execute unit, integration, regression, performance, and user acceptance testing for complex system changes; partner with QA and business stakeholders to validate end-to-end outcomes. ● Deploy changes through disciplined release and change-management practices, balancing speed, reliability, security, auditability, and operational readiness. ● Diagnose and resolve complex production issues by tracing behavior across configurations, integrations, data flows, and dependent systems; identify root causes and implement durable fixes. ● Establish reusable architecture patterns, development standards, runbooks, and observability practices that improve maintainability, release quality, and team velocity. ● Anticipate downstream impacts, technical debt, and operational risks; recommend pragmatic tradeoffs and contingency plans before issues become escalations. ● Lead cross-functional working sessions, communicate technical decisions to both technical and non-technical audiences, and build alignment when goals or solution paths are not obvious. ● Mentor other Business Systems engineers and contribute to a culture of thoughtful design, knowledge sharing, continuous improvement, and high-quality delivery.

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

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ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

ABOUT IBM

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

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