Senior Business Systems Analyst - PGIM Technology (Hybrid - Newark, NJ)

Role overview

Responsibilities

• Drive annual roadmap project delivery through requirements, analysis, stakeholder follow-up, and coordination across delivery lifecycles.
• Build relationships with Private Credit teams and supporting operations and finance groups; partner with corporate resources and vendors.
• Liaise between business partners and IT development to align requirements with technology standards.
• Elicit needs and create functional requirements, user stories, acceptance criteria, process flows, and delivery-ready documentation.
• Support backlog refinement, sprint planning, testing, defect triage, and release readiness.
• Analyze processes, data flows, integrations, reports, and operational impacts to align solutions with business needs.
• Coordinate execution and communication across U.S.-based users, technology partners, QA, vendors, and delivery teams.
• Plan UAT, define test scenarios, coordinate validation, track defects, and confirm requirements before release.
• Maintain traceability across requirements, stories, acceptance criteria, tests, defects, and delivery outcomes.
• Develop project plans, manage timelines and dependencies, follow up on schedules, escalate risks, and prepare leadership updates.

Required qualifications and experience

• At least three years of IT experience focused on business analysis and project coordination, with independent ownership of requirements delivery.
• Experience with Agile delivery, user stories, acceptance criteria, backlog refinement, sprint planning, demos, testing coordination, and release readiness.
• Experience using Jira or similar tools for requirements, backlog, defects, dependencies, delivery status, and traceability.
• Bachelor's degree in Business, Computer Science, or a related field.
• Strong Microsoft Office skills, including working with large data sets.
• Able to manage priorities, partner effectively with stakeholders and delivery teams, work independently, and coordinate with minimal guidance.
• Strong attention to detail, communication, troubleshooting, root-cause analysis, and timely risk and blocker escalation.
• Able to read API messaging and understand flows and integrations between platforms.

Preferred skills and experience

• Financial services experience is a plus.
• Power Platform knowledge, including Power Apps, Power Automate, and Power BI, is a plus.
• Knowledge of databases and SQL is preferred.
• Experience with integrations, reporting, and migrations across back-office and middle-office financial platforms is a plus.

Benefits

• Benefits listed include medical, dental, vision, life and disability insurance, paid time off, leave programs, a 401(k) match, pension, wellness reimbursement, education benefits, and an employee stock purchase plan.