Senior Business Systems Analyst - PGIM Technology (Hybrid - Newark, NJ)

Role overview

Analysis and delivery

• Lead requirements sessions and turn business needs into functional requirements, user stories, acceptance criteria, process flows, and delivery-ready documentation.
• Analyze current and future processes, data flows, integrations, reports, and operational impacts.
• Support backlog refinement, sprint planning, testing coordination, defect triage, and release readiness.
• Plan UAT, define test scenarios, coordinate business validation, track defects, and confirm requirements before release.
• Maintain end-to-end traceability across requirements, tests, defects, and delivery outcomes.

Coordination and communication

• Act as liaison between business partners and IT development and ensure requirements align with Private Credit and technology standards.
• Coordinate stakeholders, vendors, QA, and delivery teams; manage project plans, timelines, dependencies, and follow-up.
• Summarize issues, escalate risks and blockers, and prepare updates for business and technology leadership.
• Research alternatives and recommend efficient, cost-effective solutions.

Required qualifications

• At least 3 years of IT experience focused on business analysis and project coordination, with emphasis on business analysis and independent requirements ownership.
• Experience with Agile delivery practices, including user stories, acceptance criteria, backlog refinement, sprint planning, demos, testing coordination, and release readiness.
• Experience using Jira or similar tools to manage requirements, backlogs, defects, dependencies, status, and traceability.
• Bachelor’s degree in Business, Computer Science, or a related field.
• Strong Microsoft Office skills, including work with large data sets.
• Ability to manage multiple priorities, work independently, build relationships, communicate clearly, troubleshoot, and identify risks and dependencies.
• Ability to read API messaging and understand platform flows and integrations.

Preferred experience

• Financial services experience is a plus.
• Strong Power Platform knowledge, including Power Apps, Power Automate, and Power BI, is a plus.
• Database and SQL knowledge is preferred.
• Integrations, reporting, and migrations across back-office and middle-office financial platforms are a plus.

Workplace

• The source title identifies the position as hybrid in Newark, New Jersey.

Business context