Senior Business Data Analyst - Asset Management Software
Role Overview
Senior, hands-on analytics role translating business needs into scalable data and analytics solutions from discovery through implementation.
Works with the Smart Infrastructure Asset Management Software IT Data & AI team across Sales, Marketing, Customer Success, Finance, and other commercial functions.
Marketing is an important focus; the role has ownership and visibility within a collaborative Data & AI team.
Key Skills for This Role
Full Job Posting
Position overview
Senior, hands-on analytics role translating business needs into scalable data and analytics solutions from discovery through implementation.
Works with the Smart Infrastructure Asset Management Software IT Data & AI team across Sales, Marketing, Customer Success, Finance, and other commercial functions.
Marketing is an important focus; the role has ownership and visibility within a collaborative Data & AI team.
Business partnership and analysis
- Understand stakeholder problems, desired outcomes, success criteria, and value; translate needs into clear analytics requirements.
- Resolve ambiguous requirements, break problems into use cases, understand business domains and metrics, and lead discovery, demonstrations, validation, and sign-off.
- Extract, combine, analyze, and validate complex datasets; identify trends, anomalies, and actionable insights and recommend actions.
- Assess data quality and use generative AI tools to accelerate analytics development and share effective practices.
Analytics products and technical delivery
- Develop dashboards, visualizations, analytical products, reusable data products, shared metrics, and standardized solutions.
- Support customer segmentation, marketing effectiveness, revenue, retention, and predictive analytics use cases.
- Create or adapt analytical models and transformations using platforms such as Snowflake and tools such as dbt.
- Investigate data issues and work with Data Engineering on production pipelines and shared models.
Solution ownership and governance
- Own assigned use cases from initial business problem through delivery, validation, and adoption; coordinate specialists and manage dependencies and risks.
- Apply data standards, governance, documentation, security, privacy, and responsible-use requirements; resolve quality risks and support metric traceability.
- Share knowledge through office hours, training, self-service reporting, and metric deep dives; document definitions, sources, logic, lineage, and designs.
- Collaborate with global colleagues in North America and Europe during core hours aligned to Eastern Time business operations.
Required qualifications
- 7+ years in data analytics, business intelligence, analytics engineering, or a related field, or equivalent demonstrated experience.
- Experience translating business problems into analytical requirements and pragmatic solutions, and using analysis to recommend actions that shape decisions.
- Advanced SQL, including complex joins, common table expressions, window functions, and analytical transformations.
- Strong analytical and data-modeling skills, including relational data, transformations, data quality, validation, and complex datasets.
- Experience with Power BI, Qlik, or comparable BI tools; Salesforce or other CRM data; and a modern cloud data platform such as Snowflake, Databricks, Azure, or AWS.
- Ability to investigate independently, deliver with limited supervision, communicate and collaborate, and navigate ambiguity.
Preferred experience
- Marketing analytics or experience supporting Sales, Customer Success, Revenue Operations, or Commercial Finance is beneficial.
- Snowflake and dbt, Python, go-to-market systems, dimensional or semantic modeling, and data-pipeline experience are beneficial.
- Machine learning, predictive analytics, segmentation, AI-enabled analytics, governance, prompt engineering, experimentation, or SaaS business experience is beneficial.
Work arrangement
- This is a remote role; candidates near the Eastern Time Zone are preferred for collaboration with global colleagues.
- Candidates must be able to accommodate the working hours needed for collaboration across time zones.
Compensation
- Salary is commensurate with experience and ranges from CAD 100,000 to CAD 140,000, excluding benefits.
Benefits
- Benefits include flexible work, career development and mentorship, vacation options, profit sharing, social-impact initiatives, events, employee discounts, and an inclusive workplace.
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