Senior Business Analyst - Tangerine
Role Overview
The Senior Business Analyst elicits, analyzes, validates, defines, and documents business requirements and technology-independent processes and solutions across domains.
The role bridges business needs and technology solutions, with customer-centricity and digital experience in focus.
The analyst supports initiative activities across design, development, testing, and implementation and contributes to the Business Analysts Community of Practice.
Key Skills for This Role
Full Job Posting
Role overview
The Senior Business Analyst elicits, analyzes, validates, defines, and documents business requirements and technology-independent processes and solutions across domains.
The role bridges business needs and technology solutions, with customer-centricity and digital experience in focus.
The analyst supports initiative activities across design, development, testing, and implementation and contributes to the Business Analysts Community of Practice.
Key responsibilities
- Work with the Product Owner, Designer, Technical Lead, and stakeholders to capture and document product vision and requirements.
- Elicit requirements through interviews, document analysis, workshops, surveys, use cases, scenarios, workflow analysis, and Agile practices.
- Translate requirements into user stories and acceptance criteria; support story mapping and decomposition of epics.
- Support the Product Owner with delivery lifecycle requirements, change requests, issues, risks, schedules, and status reporting.
- Collaborate with delivery teams to identify and resolve requirements-related risks and issues.
- Provide data insights for customer-centric priorities and maintain a requirements traceability matrix for audit needs.
Qualifications and skills
- At least five years of Business Analyst experience or equivalent; digital mobile or web experience is preferred.
- Hands-on Anti-Money Laundering initiative experience is an asset.
- Strong analytical skills and working knowledge of Agile, Waterfall, and hybrid delivery models.
- High proficiency in MS Word and MS Visio, experience with as-is/to-be process mapping and sequence diagrams, and working knowledge of JIRA and Confluence.
- Strong facilitation, presentation, problem-solving, communication, negotiation, organization, and time-management skills.
- Ability to work independently, manage ambiguity, meet deadlines, and operate in a fast-paced changing environment.
- Delivery partner experience, a technical background, IIBA certification, and Product Owner experience are assets.
Location
- The listing identifies work locations at 3389 Steeles Ave. E. in North York and 351 King St. E. in Toronto; no remote or hybrid policy is stated.
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