Senior Business Analyst
Role Overview
Support SSE's flagship transformation programme to embed agility, improve digital capabilities, and transform the customer journey.
Collaborate with stakeholders to capture business requirements, design future-state processes, and support high-impact solutions aligned with SSE's strategic goals.
Key Skills for This Role
Full Job Posting
The role
Support SSE's flagship transformation programme to embed agility, improve digital capabilities, and transform the customer journey.
Collaborate with stakeholders to capture business requirements, design future-state processes, and support high-impact solutions aligned with SSE's strategic goals.
Location and working pattern
- Base locations are Glasgow, Perth, or Reading; other UK locations may be considered.
- The role is full-time, with Flexible First options available. No specific onsite, hybrid, or remote arrangement is stated.
Salary and contract
- Salary is £44,000–£65,900 plus a performance-related bonus and benefits; the description does not state a pay cadence.
- The role is a fixed-term contract until October 2027.
Responsibilities
- Lead requirements gathering with internal and external stakeholders through workshops and interviews; build consensus and prioritize needs using approaches such as MoSCoW.
- Design future-state processes, data flows, and ways of working in line with digital transformation objectives.
- Translate business requirements into functional specifications and work with technical design and development teams in agile sprints.
- Document current-state processes, perform gap analyses, and work with Change Managers to enable smooth transitions.
- Mentor and guide Business Analysts and promote consistent practices across the programme.
Required experience and skills
- Extensive business analysis experience in an agile delivery environment.
- Strong track record eliciting and translating business requirements into functional and technical specifications.
- Proven leadership experience guiding and mentoring Business Analysts and supporting quality and career development.
- Expertise in process design, process mapping, gap analysis, and identifying process improvement opportunities, such as Lean.
- Strong communication and facilitation skills, with the ability to tailor messages to stakeholders at different organizational levels.
Advantageous experience
- Experience in energy and utilities is advantageous, particularly in electricity networks, distribution network operators, or asset management.
About SSE
SSE aims to be a leading energy company in a net-zero world and is investing in greener electricity and energy infrastructure.
SSEN Distribution serves 3.9 million UK homes and businesses and develops networks for a low-carbon future.
Benefits
- Benefits include private healthcare and gym discounts, online GP access, 24/7 counselling, interest-free technology and transport loans, a Cycle to Work scheme, and family entitlements.
Pre-employment checks
- Candidates offered a role must complete criminality and credit checks before starting.
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