Senior Business Analyst

Role overview

Responsibilities

• Lead projects, develop business cases, conduct cost-benefit analyses, and assess risks.
• Mentor Business Analysts and support their performance, development, and career progression.
• Identify efficiency improvements and research business opportunities, including supplier engagement where appropriate.
• Translate requirements into solutions, including third-party implementations, and advise on internal systems.
• Partner with development teams on solution design and business alignment.
• Conduct analysis across delivery frameworks, including Agile; lead technical As-Is and To-Be process modelling.
• Document technical requirements and project artefacts, including specifications, architecture, data flows, integrations, configuration, and custom developments.
• Use SQL and Excel to support decision-making and process reviews; challenge technical approaches constructively.

Candidate requirements

• Proven Senior Business Analyst experience; insurance or financial services experience is ideal.
• CBAP, PMI-PBA, or equivalent certification is preferred; Agile or Scrum certification is highly desirable.
• Strong leadership, mentoring, stakeholder management, and independent working capabilities.
• Demonstrated delivery of operational and technically complex business improvements.
• Proficiency in business analysis tools and techniques, including SQL and Excel.
• Exceptional communication and technical documentation skills.

Working hours

• 37.5 hours per week, Monday to Friday.

Location and working arrangement

• Liverpool City Centre; hybrid working is available.

Salary

• Competitive salary; no compensation cadence or amount is specified.

Benefits

• Up to 35 days of holiday including bank holidays, depending on role and tenure, with buy/sell options.
• 24/7 mental health support and free counselling; flexible benefits include early access to salary.
• Hybrid working options, recognition awards, social events, and career development opportunities.