Senior Business Analyst (E-Commerce)

Position Summary

Job Responsibilities

• Drive Business Performance
• Analyze customer behavior, conversion funnels, and business performance across digital channels.
• Identify growth opportunities and recommend initiatives that improve revenue, conversion, and customer engagement.
• Develop business cases and quantify the potential impact of proposed initiatives.
• Monitor and communicate performance trends to stakeholders and leadership teams.
• End-to-End Project Ownership
• Lead and manage medium-to-large optimization and analytics projects from discovery and hypothesis generation through execution and post-launch evaluation.
• Own both quick-turn tactical optimization initiatives and longer-term strategic projects across the booking flow and digital customer journey.
• Define project scope, objectives, requirements, success metrics, and priorities in collaboration with relevant stakeholders.
• Coordinate cross-functional teams and ensure initiatives move from insight to implementation and measurable business impact.
• Manage dependencies, communicate progress, and proactively identify risks or blockers throughout the project lifecycle.
• Lead Experimentation & Optimization
• Define hypothesis and support experimentation roadmaps.
• Measure and evaluate the impact of A/B tests and other optimization initiatives.
• Partner with Product, UX, Sales & other teams to identify and implement opportunities to improve the digital customer experience.
• Translate analytical findings into clear, actionable recommendations.
• Deliver Strategic Insights
• Build dashboards, reporting frameworks, and performance-monitoring solutions.
• Generate insights from multiple data sources, including web analytics, customer behavior, and commercial performance data.
• Leverage AI-powered tools to generate business insights, identify trends and opportunities, and support data-driven decision-making.
• Support strategic planning through forecasting, trend analysis, and performance modeling.
• Present recommendations to senior stakeholders and influence business decisions.
• Cross-Functional Collaboration
• Work closely with Product Managers, UX Designers, Engineers, Commercial teams, and Marketing stakeholders.
• Facilitate data-informed decision making across the organization.
• Ensure business priorities are supported by accurate analysis, clear business cases, and measurable outcomes.
• 8-10 years of experience in Business Analytics, Digital Analytics, Growth Analytics, Product Analytics, CRO, or a similar analytical role.
• Strong experience translating data and analysis into actionable business recommendations.
• Demonstrated project management experience, leading medium-to-large optimization, analytics, or digital initiatives from concept through implementation and evaluation.
• Experience working with senior stakeholders and cross-functional teams.
• Experience measuring business performance and identifying growth opportunities.
• Experience with A/B testing and experimentation, with the ability to analyse results and turn insights into actionable recommendations.
• Strong analytical, problem-solving, and structured decision-making skill s.
• Ability to take ownership, manage multiple priorities, and drive initiatives independently.
• We are building a stellar onboarding adventure just for you, spanning your first 120 days, including access to learning resources, Q&A sessions with our CEO and a buddy program.
• We pay fairly and align compensation with your role's impact on the company. Referral bonus, pension and insurances are also applicable, with some variations across our locations.
• In order to be the best version of you every day, you need an environment that provides for your wellbeing. From breakfast & good coffee to start your day to healthcare, employee assistance plans and team bonding events we've got you covered!
• You will find extensive learning opportunities, team training and workshops connected to your role as well as guidance from renown leaders, all provided in a fast pace environment with flat hierarchies.
• We want you to enjoy the best of all worlds and we know that doesn't always mean working at the office. We have a hybrid policy, including working from anywhere 2 weeks every year.
• At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Job Requirement

Thorough On Boarding Process

Competitive Benefits

Wellbeing & Community

Opportunities for Development

Hybrid Work

Diversity disclaimer

Qualifications

• 8-10 years of experience in Business Analytics, Digital Analytics, Growth Analytics, Product Analytics, CRO, or a similar analytical role.
• Strong experience translating data and analysis into actionable business recommendations.
• Demonstrated project management experience, leading medium-to-large optimization, analytics, or digital initiatives from concept through implementation and evaluation.
• Experience working with senior stakeholders and cross-functional teams.
• Experience measuring business performance and identifying growth opportunities.
• Experience with A/B testing and experimentation, with the ability to analyse results and turn insights into actionable recommendations.
• Strong analytical, problem-solving, and structured decision-making skill s.
• Ability to take ownership, manage multiple priorities, and drive initiatives independently.
• Thorough On Boarding Process
• We are building a stellar onboarding adventure just for you, spanning your first 120 days, including access to learning resources, Q&A sessions with our CEO and a buddy program.
• Competitive Benefits
• Wellbeing & Community
• In order to be the best version of you every day, you need an environment that provides for your wellbeing. From breakfast & good coffee to start your day to healthcare, employee assistance plans and team bonding events we've got you covered!
• Opportunities for Development
• You will find extensive learning opportunities, team training and workshops connected to your role as well as guidance from renown leaders, all provided in a fast pace environment with flat hierarchies.
• Hybrid Work
• We want you to enjoy the best of all worlds and we know that doesn't always mean working at the office. We have a hybrid policy, including working from anywhere 2 weeks every year.
• Diversity disclaimer
• At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Preferred Qualifications

• We pay fairly and align compensation with your role's impact on the company. Referral bonus, pension and insurances are also applicable, with some variations across our locations.