Senior Area Director

Under the direction of the Regional Vice President (RVP), the Senior Area Director ensures safe, compliant, and high-quality service delivery across assigned programs (group homes, host homes, and/or day programs). This leader translates organizational strategy into measurable regional outcomes while maintaining a reduced caseload to focus on leadership responsibilities.

The SAD serves as a regional mentor and operational partner to Area Directors and Day Program Managers, fostering consistency, collaboration, census growth, and excellence in person-centered services.

This role requires regular on-site visits within assigned markets.

Support regional strategic planning, growth initiatives, and community engagement in partnership with cross-functional leaders.

Translate corporate objectives into actionable regional goals with clear accountability and timelines.

Mentor and coach Area Directors and Day Program Managers to strengthen leadership bench and operational consistency.

Support census growth, marketing efforts, and external stakeholder relationships.

Conduct monthly site visits to residential and day program locations to assess environmental conditions, life safety compliance, and adherence to policies and procedures.

Drive corrective actions and ensure survey/audit readiness at all times.

Oversee staffing performance, scheduling, payroll accuracy, overtime reduction, and workforce credential compliance.

Recruit, interview, onboard, and ensure effective training and orientation of new hires.

Partner with HR on employee investigations and performance management processes.

Ensure services align with each individual’s Person-Directed Plan (PDP) and Individual Program Plan (IPP).

Monitor progress toward goals, identify regression or progression trends, and recommend plan adjustments or clinical interventions.

Coordinate and document Interdisciplinary Team (IDT) meetings.

Participate in regulatory surveys/inspections and develop plans of correction when needed.

Oversee rights restrictions, trust fund approvals, inventory compliance, and service utilization monitoring.

Support incident follow-up and analyze trends impacting care delivery.

Partner with Quality Assurance, HR, Clinical, and Operations teams to drive compliance and performance.

Facilitate seamless client onboarding and support case management efforts.

Collaborate with service coordinators, healthcare providers, and behavioral health partners to ensure integrated, person-centered support.

Support temporary and permanent move processes to ensure continuity of care.

You are:

A mission-driven leader who believes in dignity, respect, and empowerment for every individual.

Comfortable in the field and energized by hands-on leadership.

Detail-oriented and compliance-minded, yet compassionate and people-focused.

A coach who develops others and builds strong, accountable teams.

Results-oriented with a strong sense of ownership and follow-through.

At Caregiver, Inc., we don’t just provide services — we build meaningful lives. Our leaders are empowered to make an impact, develop teams, and drive measurable outcomes that directly improve the lives of the individuals we serve.

If you are ready to lead with purpose, elevate quality, and help individuals live their best lives, we encourage you to apply.

Bachelor’s degree in Human Services, Healthcare, or related field required (Master’s preferred).

Minimum 1 year of direct experience supporting individuals with intellectual or developmental disabilities.

3–5 years of progressive leadership or supervisory experience.

Experience with person-centered planning, IPPs, or PDPs preferred.

Experience participating in regulatory surveys, audits, or inspections.