Senior Application Analyst

Company

Role overview

Application management and analysis

• Administer applications, configurations, user permissions, integrations, and workflows; monitor system health and coordinate upgrades and releases.
• Maintain data integrity and reporting; analyze stakeholder workflows and translate requirements into system changes.
• Document business processes, system configurations, data flows, and integration maps.
• Lead or participate in process improvement, automation, and reduction of manual work.

Integrations and user support

• Design, configure, and monitor integrations, including examples such as Acumatica–Procore, Jonas–Sage, and ServiceTrade–QuickBooks.
• Troubleshoot integration failures, data synchronization errors, and API issues with vendors or developers.
• Develop and maintain Power Apps, Power Automate, and Power BI solutions; establish data governance standards.
• Provide Tier 2/3 application support, training, onboarding materials, and user guidance; track issues and resolve recurring problems.

Vendors and project leadership

• Manage vendor relationships, renewals, support escalations, roadmaps, contract compliance, and application licenses.
• Evaluate add-ons, integrations, and modules that support business growth and technology strategy.
• Lead or co-lead implementation projects from requirements and configuration through testing, go-live, and review.
• Coordinate project plans and teams, maintain IT and change-management compliance, and mentor staff and power users.

Required qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent education and experience.
• At least five years in an application analyst, systems analyst, or ERP administrator role, with hands-on experience in at least three portfolio applications.
• Experience managing enterprise application integrations and troubleshooting API and data synchronization issues.
• Proficiency in Power Apps, Power Automate, and Power BI.
• Working knowledge of construction or field-service workflows, including job costing, project management, service dispatch, and financial management.
• Experience leading user training and developing materials for non-technical audiences; strong analytical, problem-solving, and communication skills.

Preferred skills and credentials

• Specialty contracting, construction, HVAC, mechanical, or fire protection industry experience is preferred.
• Acumatica certification is highly desired; Procore certification or experience configuring Procore modules is preferred.
• SQL, Agile or PMBOK methodologies, change management, and Microsoft PL-900 or PL-200 certifications are listed as preferred or desirable.

Benefits

• Benefits include group coverage, a car allowance, educational assistance, an employee referral program, and social events.
• The employer describes opportunities for career advancement and a supportive work environment.

Compensation

• The posting refers to salary placement within a stated range but does not provide the range or a pay cadence.