Senior Analyst, Performance Reporting

Role overview

Responsibilities

• Conduct advanced data analysis and modeling, data mining, and data visualization.
• Develop reports and presentations to support performance tracking and monitoring.
• Create and facilitate training on reporting practices and dashboards.
• Prepare executive-level briefings on results, trends, risks, and opportunities.
• Participate in the TTC Customer Service Ambassador Program.

Qualifications

• Relevant post-secondary diploma or degree and performance-reporting experience, or equivalent education, training, and experience.
• Experience developing measurable performance metrics, targets, benchmarks, and outcomes.
• Extensive financial and operational data analysis, modeling, and reporting experience for corporate-level decisions.
• Knowledge of project management methods and experience managing projects of various sizes.
• Business intelligence and analytics tool experience; Power BI working experience is essential.
• Hands-on experience designing and implementing multi-department e-learning programs.
• Expert knowledge of Excel, PowerPoint, and Word; strong quantitative and problem-solving abilities.
• Knowledge of data segmentation, clustering, and advanced analytics; SAP experience is an asset.

Skills and tools

• Business intelligence, data analytics, self-service platforms, SQL, Tableau, Power BI, and MicroStrategy are identified in the qualifications.
• The role uses office technology and requires analytical and communication skills.

Schedule

• Regular employment, 35 hours per week, day shift, with Saturday and Sunday off.

Workplace

• The employer describes a flexible hybrid approach combining remote work and purpose-driven in-person collaboration.

Benefits

• Benefits include membership in the TTC defined pension plan, health, dental, and vision coverage, and professional development opportunities.