Senior Administrator

Role Overview

Key Responsibilities

• Remain professional and approachable at all times, provide excellent customer service to all visitors, and act as a face of the organization to increase branding internally and externally.
• Maintain a scheduler to organize appointments with the direct supervisor and give necessary advice or reminders daily so critical meetings are not missed.
• Check admission of guests without appointments to the direct supervisor on a daily basis.
• Maintain a log of visitors and appointments for easy reference on a daily basis.
• Confidentially and accurately distribute, record, or file correspondences, calls, or queries to ensure efficient traceability of all documents handled in the direct supervisor's office.
• Ensure department documents are distributed to concerned personnel in a timely manner on a daily basis.
• Ensure documents for the direct supervisor are properly screened and organized in the signature file on a daily basis.
• Record all distributed documents and monitor actions taken for correspondence that requires reply on a daily basis.
• Advise the direct supervisor of any documents or matters that require immediate attention on a daily basis.
• Screen and forward approved calls to the direct supervisor on a daily basis.
• Monitor all documents coming in or leaving the department in compliance with the quality management system at all times.
• Ensure proper dissemination of mails to the department daily and timely delivery and receipt of couriers and packages.

Job Knowledge and Skills

• Knowledge of office management systems and procedures.
• Excellent working knowledge of English, oral and written.
• High proficiency in computer office applications and programs such as MS Excel and Word.
• Excellent time management skills and ability to multitask and prioritize work.
• Excellent problem-solving and communication skills.
• Strong organizational and planning skills and attention to detail.
• ERP knowledge; SAP functional skills are a requirement to be successful in this role.

Job Experience and Education

• Minimum 5 years working experience, 3 years relevant working experience, and 2 years GCC experience is a plus.
• Bachelor's Degree in Business Administration or any related field.

Additional Duties