Senior Account Manager

Overview

What You’ll Own

• Serve as the primary point of contact for medium to large F&B partners, developing
• senior-level relationships with decision-makers and stakeholders.
• Negotiate and manage commercials, contracts, and renewals with key accounts,
• identifying win-win opportunities that support both qlub’s growth and partner
• objectives.
• Monitor partner GMV, adoption rates, and customer engagement — creating and
• executing tailored growth strategies for each partner.
• Proactively identify and address risks including churn, adoption drops, or competitive
• threats.
• Partner cross-functionally with Sales, Product, and Marketing to deliver joint
• initiatives and provide insights on industry trends to influence the product roadmap.

Who You Are

• You’ve done this before in a fast-moving, high-growth environment.
• You move fast and make strong decisions with incomplete information.
• You take real ownership and think like an operator, not a coordinator.
• You’re energized by hard problems in payments, hospitality, and customer
• experience.

What You’ll Need

• 3–5 years of experience in account management, enterprise client management, or
• F&B/tech partnerships.
• Proven track record of managing medium to large accounts.
• Strong commercial acumen with negotiation and contract management experience.
• Excellent communication and relationship-building skills, including with C-level
• stakeholders.
• Analytical mindset with the ability to leverage data to drive insights and decisions.
• Proficiency with CRM systems, reporting tools, and Google Workspace.
• Fluency in English is a must.
• Nice to have
• Experience in payments, fintech, hospitality tech, or a high-growth marketplace.
• Arabic language skills are a plus.

What We Offer

• Real ownership over products that impact millions of diners and thousands of
• restaurants globally.
• The opportunity to solve challenging problems in payments, hospitality, and customer
• experience.
• A fast-moving environment where great ideas quickly become reality.
• Close collaboration with experienced operators, builders, and industry experts.
• A chance to leave a visible mark on one of the fastest-growing restaurant technology
• companies globally.
• Ready to build?
• Join us and help shape how the world pays at the table.
• If that excites
• you, apply now.