Security Manager

Position Summar

Key Responsibilitie

• s:Security Operations Manageme
• ntManage and supervise all hotel security operations on a 24/7 basi
• s.Develop, implement, and maintain security policies, procedures and standard operating practice
• s.Ensure adequate security coverage for all areas of the hotel, including guest rooms, public areas, restaurants, bars, parking facilities, back-of-house areas and event space
• s.Conduct regular patrols and inspections to identify and mitigate potential risk
• s.Monitor security systems, CCTV operations, access control systems, alarms and surveillance equipmen

t.Risk Assessment & Loss Preventi

• onConduct regular risk assessments and vulnerability analyse
• s.Develop and implement loss prevention strategies to minimize theft, fraud and property damag
• e.Investigate incidents involving theft, misconduct, accidents, security breaches or suspicious activitie
• s.Prepare detailed incident reports and recommend corrective action
• s.Maintain records of all investigations and security-related matter

s.Emergency Preparedness & Crisis Manageme

• ntLead emergency response planning and executio
• n.Ensure preparedness for fire emergencies, medical incidents, natural disasters, security threats and evacuation procedure
• s.Coordinate emergency drills and training program
• s.Act as Incident Commander during emergencies until relieved by senior management or emergency service
• s.Liaise with Civil Defence, Police, Ambulance Services and other government authorities when require

d.Team Leadership & Developme

• ntRecruit, train, supervise, and evaluate Security Officers and Supervisor
• s.Conduct regular performance reviews and coaching session
• s.Ensure all team members maintain professional appearance, discipline and service standard
• s.Develop departmental training programs focused on security awareness, emergency response and guest interactio

n.Health, Safety & Complian

• ceEnsure compliance with UAE laws, local authority regulations and hotel security standard
• s.Support Health & Safety initiatives and workplace safety program
• s.Participate in safety committee meetings and risk management review
• s.Monitor contractor and vendor compliance with security requirement
• s.Ensure confidentiality and protection of guest information and company asset

s.Guest & Employee Safe

• tyMaintain a visible security presence while providing excellent guest servic
• e.Handle guest complaints and security concerns professionally and discreetl
• y.Assist departments in resolving security-related issue
• s.Promote a safe and secure working environment for all employee
• s.Reporting & Administrati
• onPrepare daily, weekly, and monthly security report
• s.Analyze incident trends and recommend preventive measure
• s.Manage departmental budgets, staffing schedules and security equipment inventorie
• s.Maintain all security records, licenses, permits and compliance documentatio
• n.

Qualificati

• onsBachelor's Degree in Security Management, Criminal Justice, Business Administration, Hospitality Management or a related fie
• ld.Val

Id Sira Manager And Supervisor Certificat

• ion is requir
• ed.Professional security certifications are preferr
• ed.UAE driving license is an advanta
• ge.

Experience Requirem

• entsMini
• mum 8–10 years of progressive experience in hotel security operat
• ions, with at le
• ast 3–5 years in a Security Manager posi
• tion within a luxury hotel environm
• **ent.Previous experience with Marriott International properties is manda**
• tory, preferably within luxury brands such as The Dubai EDITION, The Ritz-Carlton, St.
• Regis, W Hotels or JW Marri
• **ott.Valid SIRA Certification (Security Industry Regulatory Agency – Dubai) is mandat**
• ory for this r
• ole.Thorough understanding
• of SIRA regulations, Dubai security compliance requirements and UAE hospitality security standa
• rds.Strong knowledge of Marriott security standards, brand requirements, emergency response procedures and loss prevention progr
• ams.Experience managing security operations in luxury hotels with multiple outlets, event spaces, VIP guests and high-profile client
• ele.Proven experience coordinating with local authorities, police, civil defense and emergency services within the
• UAE.Hands-on experience with CCTV systems, access control systems, incident investigations, risk assessments and crisis managem
• ent.

Skills & Compete

• nciesStrong leadership and team management abili
• ties.Excellent incident investigation and report-writing sk
• ills.Strong crisis management and decision-making capabili
• ties.Excellent communication and interpersonal sk
• ills.Ability to remain calm under pressure and manage emergencies effecti
• vely.Strong knowledge of risk assessment and loss prevention pract
• ices.Proficiency in Microsoft Office and security management sys
• tems.High level of integrity, confidentiality, and professiona
• lism.

Key Performance Indicators

• (KPIs)Reduction in security incidents and l
• osses.Compliance with hotel security standards and local regula
• tions.Effectiveness of emergency response and crisis manag
• ement.Completion of security audits and risk assess
• ments.Employee and guest safety performance me
• trics.Security team productivity and training compl
• iance.Incident investigation and resolution effectiv
• eness.