Seasonal Concierge

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow.

From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

• Welcome clients and deliver an extraordinary level of service
• Act as a trusted resource for store information, products and services
• Respond to client inquiries in person, by phone and by email
• Resolve client needs with care, confidence and professionalism
• Process gift cards and provide point-of-sale support
• Share recommendations and knowledge of the local community
• Support holiday events and other memorable in-store experiences
• Previous experience in a customer service environment
• A passion for creating exceptional client experiences
• Strong communication and relationship-building skills
• Confidence using technology and computer applications
• A collaborative approach and ability to thrive in a fast-paced environment
• A high school diploma
• Flexibility to work up to 39 hours per week, including evenings, weekends and holidays
• $18–$20 CAD per hour, based on experience
• An incredible employee discount

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.

If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process.

All requests are confidential and used only to meet candidate needs.