SAP C4CP Functional & Integration Specialist
Role Overview
Project: replacement of a C4CP customer payments portal.
The role is a project-based functional and technical subject-matter expert position.
Primary platforms include SAP S/4HANA, SAP Cloud for Customer Payments, SAP Integration Suite/CPI, and SAP APIs.
The existing portal supports account information, invoices, payments, payment matching, payment advice, payment management, master data, and account assignments.
Key Skills for This Role
Full Job Posting
Project and role
Project: replacement of a C4CP customer payments portal.
The role is a project-based functional and technical subject-matter expert position.
Primary platforms include SAP S/4HANA, SAP Cloud for Customer Payments, SAP Integration Suite/CPI, and SAP APIs.
The existing portal supports account information, invoices, payments, payment matching, payment advice, payment management, master data, and account assignments.
Functional analysis and APIs
- Reverse-engineer C4CP processes, SAP dependencies, configuration, and data flows.
- Translate existing functionality into replacement requirements, including fields, rules, statuses, filters, and dependencies.
- Identify and assess SAP APIs; map business requirements and data elements to API fields.
- Validate API structures, filtering, business-partner restrictions, and impacts from deprecated or changed APIs.
- Recommend SAP-side solutions when standard APIs do not support required functionality.
Payments, disputes, and documents
- Cover invoice retrieval, full and partial payments, multiple-invoice payments, payment methods and status, statements, payment history, due dates, currency, payment blocks, credit, and open items.
- Define dispute creation and display needs; map reason codes, statuses, comments, notes, amounts, and attachment requirements.
- Define invoice display and download requirements and validate invoice, open-item, document, and attachment APIs.
- Validate authorization when customers retrieve invoices and other documents.
Customer data and integration
- Define customer and business-partner data requirements, account-to-user relationships, Sold-To authorization, and filtering rules.
- Support synchronization between the portal and master-data sources and ensure information is restricted to appropriate accounts.
- Collaborate on the portal-to-integration-layer-to-S/4HANA design, including services, mappings, connectivity, authentication, errors, and performance.
- Assess equivalent replacement configuration for payments, statements, disputes, attachments, layouts, labels, user assignments, and administration.
Testing and validation
- Develop SAP-focused functional and integration test scenarios and support SIT and UAT.
- Validate API response and data accuracy against C4CP and SAP behavior.
- Troubleshoot integration defects and test payment, dispute, invoice, master-data, and document scenarios.
- Support regression testing related to SAP upgrades and API changes.
Required qualifications
- Strong hands-on SAP S/4HANA and FI-AR experience.
- Experience with SAP C4CP or a closely related SAP customer-payment solution.
- Strong knowledge of customer payments, disputes, invoices, open items, and account statements.
- Experience with SAP APIs/OData, integration patterns, API mapping, and end-to-end troubleshooting.
- Ability to analyze API payloads, fields, filters, and dependencies and produce functional and technical specifications.
Desirable experience
- SAP FSCM / Dispute Management, SAP Integration Suite / CPI, and SAP Fiori are highly desirable.
- Customer/business-partner master-data, document or attachment retrieval, SAP SaaS modernization, and deprecated API replacement experience are desirable.
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