SAP Business One Specialist & IT Support

Role Description

Key Responsibilities

• SAP Business One Administration & Support (Primary Focus):
• **Process Optimization:**
• Configure and improve core SAP B1 modules (Sales, Purchasing, Inventory), including document cycles, approvals, and operational workflows.
• **Reporting & Layouts:**
• Create and customize user layouts using PLD and Crystal Reports.
• **Data & Queries:**
• Write efficient SQL queries (Query Manager / Generator) and handle data migrations/updates using Data Transfer Workbench (DTW).
• **System Integrations:**
• Support SAP B1 API integrations with external platforms (e.g., e-commerce sites, Sales Force Automation).
• **User Support:**
• Provide hands-on troubleshooting, maintenance, and training for SAP B1 end-users.

It Infrastructure & Support (Secondary Focus)

• **Technical Support:**
• Manage daily end-user support for desktops, laptops, printers, and basic hardware/software troubleshooting.
• **Network & Systems:**
• Assist with network fundamentals (TCP/IP, DNS, DHCP) and Windows Server / Active Directory basics.
• **Security & Continuity:**
• Ensure backup and recovery processes are strictly maintained alongside IT security best practices.
• **Vendor Coordination:**
• Partner with external vendors for infrastructure setup, hardware procurement, and system implementations.

Qualifications & Requirements

• **Education:**
• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.
• **Experience:**
• Minimum 3 years of hands-on experience specifically with

Sap Business One

• .
• **Industry Background:**
• Experience working in trading, distribution, or multi-branch environments is highly preferred.
• **Core Skills:**
• Strong analytical thinking, excellent communication skills, and the ability to translate business goals into functional SAP solutions.
• **Adaptability:**
• Proven ability to manage multiple tasks, train end-users, and work effectively under pressure.