Salon Receptionist
Skills
About This Role
Key Responsibilities
- Greet clients warmly and ensure a professional, positive first impression
- Manage appointments: booking, confirming, rescheduling and maintaining an accurate schedule
- Answer phone calls, emails and messages promptly and professionally
- Handle client check-ins and check-outs using the POS system
- Process payments and manage daily cash handling
- Communicate with stylists and technicians to keep services running smoothly
- Keep the front desk and waiting area clean, organized and stocked
- Promote salon services, products and special offers
- Assist with administrative tasks as needed (inventory, client records, retail displays)
Requirements
- Previous experience in a salon, spa or customer-service role preferred
- Excellent communication and multitasking skills
- Strong organizational abilities and attention to detail
- Professional appearance and friendly demeanor
- Comfortable using booking software (Zenoti is a plus)
- Ability to work evenings and weekends as needed
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