Salon Manager/ Supervisor

Role objective

Key responsibilities

• Prepare, implement, and update business and marketing plans.
• Manage budgets, control costs, and report revenue and expenses to owners or the board.
• Implement and update salon operating procedures and policy manuals.
• Supervise daily operations and coordinate with department heads on cleanliness, maintenance, and service standards.
• Assist in developing and updating the salon menu.
• Manage client feedback and follow salon manuals.

Experience and qualifications

• At least three years of salon or hospitality management experience in an international-standard salon, enterprise, or hotel.
• Hospitality or salon management and business administration qualifications are advantageous.

Business and technical skills

• Required business skills include operations management, financial reporting, human resource management, public relations and marketing, retail management, customer service, and industry analysis.
• Mid-to-advanced computer literacy and business writing are required.
• English and Arabic are required.

Schedule

• Must be willing to work shifts, including nights and weekends.

Personal attributes

• The role calls for articulate communication, interpersonal skills, self-motivation, enthusiasm, empathy, sales orientation, and professional presentation.