Salesforce Technical Architect
Role Overview
Horizontal Digital seeks a Salesforce Technical Architect for a large-scale, integration-heavy enterprise programme in Saudi Arabia.
The hands-on player/coach role leads technical design and delivery across Salesforce, connected systems, and project workstreams.
The role is based in Saudi Arabia; the description specifies Riyadh or Jeddah.
Key Skills for This Role
Full Job Posting
Role overview
Horizontal Digital seeks a Salesforce Technical Architect for a large-scale, integration-heavy enterprise programme in Saudi Arabia.
The hands-on player/coach role leads technical design and delivery across Salesforce, connected systems, and project workstreams.
The role is based in Saudi Arabia; the description specifies Riyadh or Jeddah.
What you'll do
- Own end-to-end architecture across Salesforce Sales, Service, Experience, Marketing, Data Cloud, and industry-specific clouds.
- Translate business requirements into scalable technical solutions with stakeholders and functional leads.
- Design integrations using APIs, middleware, and event-driven approaches.
- Ensure architecture meets enterprise scalability, security, and performance standards.
- Guide development teams on design, best practices, and code quality.
- Define API standards and canonical data models.
- Support presales through solutioning, effort estimation, and architecture advice.
- Maintain technical documentation, including ERDs, sequence diagrams, data mappings, and architecture blueprints.
- Present design rationale, support decisions, and work directly with clients on solutions.
- Mentor developers, conduct reviews, validate architecture hands-on, and maintain Architecture Decision Records.
- Design data migration approaches and validate data accuracy and completeness.
- Use AI tools such as Claude Code during delivery, assessing changes and ensuring safe validation and rollout.
Essential qualifications
- 8+ years of client-facing consulting in Salesforce architecture and solution design.
- 8+ years of hands-on Salesforce cloud experience; Salesforce Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and MuleSoft are named in the essential experience statement.
- Fluent spoken and written Arabic and English; Arabic is preferred in one section but also listed as essential.
- Based in or willing to relocate to Riyadh or Jeddah.
- Experience delivering secure, scalable solutions in cross-functional project teams.
- Strong documentation skills, including ERDs, process flows, and sequence diagrams.
- Proven experience designing scalable integrations with external systems.
- Sales Cloud, Service Cloud, Agentforce, and at least one Salesforce Architect domain certification.
- Experience with agile methods, estimation, and multidisciplinary team planning.
Additional qualifications
- Marketing Cloud is described as good to have in the Salesforce experience requirement.
- Nice to have: Kafka or Confluent event streaming, Schema Registry, and Avro/JSON serialization.
- Nice to have: nested JSON or EDIFACT transformation and mapping into a canonical relational model.
- Nice to have: Data Cloud, MuleSoft, Field Service, or Revenue Cloud experience.
- Nice to have: delivery experience in Saudi Arabia or the wider GCC.
KSA benefits
- 22 days of holiday.
- Medical insurance for the employee, spouse, and children.
- Visa for the employee, spouse, and children.
- Flexible office times and working from home twice per week.
- Remote work from a location of choice for two weeks per year.
Work arrangement
- Flexible office times and work from home twice per week, indicating a hybrid arrangement.
- The role may be performed remotely from a location of choice for two weeks per year.
Application notes
- The employer recommends submitting a clear, ATS-friendly CV with standard headings and a simple format.
About Horizontal Digital
The company describes its consultancy as combining strategy, data, design, and technology to create digital customer experiences.
Its stated values include collaboration, initiative, adaptability, empathy, and continuous improvement.
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