Salesforce Delivery Manager
Role Overview
Lead a global application delivery team supporting and enhancing business-critical digital solutions.
Drive agile delivery, coordinate cross-functional teams, manage release plans, and align business priorities with technology execution.
Work with business and IT stakeholders to deliver improvements, manage operational support, and help ensure high-quality releases.
Key Skills for This Role
Full Job Posting
About the role
Lead a global application delivery team supporting and enhancing business-critical digital solutions.
Drive agile delivery, coordinate cross-functional teams, manage release plans, and align business priorities with technology execution.
Work with business and IT stakeholders to deliver improvements, manage operational support, and help ensure high-quality releases.
Key responsibilities
- Lead a multidisciplinary delivery team in an Agile environment and own sprint and release planning, capacity forecasting, and milestones.
- Manage dependencies, priorities, risks, and delivery challenges across multiple workstreams.
- Coordinate business stakeholders, product owners, analysts, architects, developers, testers, and support teams.
- Track delivery and report status; support release readiness, quality assurance, and user acceptance processes.
- Remove blockers and drive enhancement, maintenance, support, and new initiatives.
- Promote continuous improvement in team practices, delivery processes, and operational excellence.
- Identify and evaluate AI, automation, and digital innovation opportunities for business processes, user experiences, and delivery practices.
What we're looking for
- Experience leading software delivery, application management, or product engineering teams in an international environment.
- At least 5 years of relevant experience and a bachelor's or master's degree.
- Strong understanding of Agile, Scrum, and iterative delivery methodologies.
- Experience with digital transformation, innovation, or platform modernization initiatives.
- Ability to coordinate business and technical stakeholders across global teams.
- Experience in release planning, backlog management, resource and capacity planning, and managing risks and dependencies.
- Strong communication, facilitation, stakeholder management, and problem-solving skills.
- Enterprise business applications, CRM platforms, or digital transformation experience is advantageous; Salesforce or similar cloud platform familiarity is also advantageous.
What DNV offers
- Flexible work arrangements, paid leave, medical benefits, pension and insurance policies, training and development assistance, mobile phone reimbursement, and company bonus or profit share.
- Benefits may vary by position, tenure, contract, and grade level.
About DNV and GSS
DNV is an independent expert in assurance and risk management, working to safeguard life, property, and the environment.
Global Shared Services supports DNV and DNV-owned companies across human resources, finance, IT, and real estate and procurement.
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