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Sales Support Specialist
Georgia Ports Authority
Garden City, USA
Full-time
Entry
Onsite
Discovered 1 months ago
Salesforce
Key Skills for This Role
Salesforce
Full Job Posting
- Supports the sales team by contacting customers to arrange appointments and ensuring all sales representatives have high-quality, up-to-date support material.
- Handles urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, and scheduling meetings.
- Maintains organized sales records and ensures accuracy of Salesforce data, including lead, opportunity, and account information.
- Generates and distributes Salesforce reports and dashboards to provide visibility into sales performance, pipeline activity, and campaign outcomes.
- Tracks sales campaigns in Salesforce, ensuring engagement is monitored, results are captured, and follow-up actions are completed in a timely manner.
- Provide customers/visitors with an informative tour of the port and facilities.
- Arranges for creation and distribution of presentations and supporting documents to help the sales team generate business leads.
- Collaborates with Sales Leadership to monitor KPIs, campaign ROI, and customer activity within Salesforce.
- Ensures adherence to GPA regulations and policies.
- Adds new/updated business cards to Outlook and Salesforce.
- Identify sales leads and market trends.
- Experience as a sales coordinator Preferred
- Preferred Bachelor's Degree in Business Administration, Marketing, Logistics, or a related field
- TWIC - Transportation Worker Identification Credential Required Upon Hire
- Driver's License - Valid state driver's license Required Upon Hire
About Georgia Ports Authority
Ports & Marine Services1750 employeesFounded 1945
Government port authority operating Georgia’s ocean, inland river, and rail terminals for international trade.
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