Senior Systems Analyst

Role overview

Key responsibilities

• Evaluate terminal software and hardware and recommend safe, efficient system designs.
• Develop business scenarios, process flows, and specifications for system providers.
• Integrate, configure, and implement systems, including cross-system data analysis and custom software solutions.
• Develop training programs and materials and train control room and field users.
• Lead testing, troubleshooting, vendor issue resolution, documentation, go-live preparation, and launch support.
• Deliver operational reports and continuous improvement through metrics and data analysis.
• Manage change adoption, vendor budgets, and contractual deliverables.
• Support workplace safety and comply with organizational policies and standards.

Required qualifications

• Demonstrable experience implementing Terminal Operating Systems and peripheral technologies for integrated marine terminal software solutions.
• 4–6 years of terminal operating systems, deployment, and integration experience.
• 1–3 years analyzing and implementing complex business processes.
• Knowledge of port operations, business processes, and supporting IT systems.
• Professional communication with employees, vendors, and customers at all levels.
• Required TWIC and valid state driver's license.

Preferred qualifications

• Navis Terminal Operating System implementation experience is desired.
• 4–6 years in marine terminal operations or related activities is preferred.
• A bachelor's degree in Industrial Engineering, Computer Science, Business, or a related field is preferred.

Work location

• The role is based at the Ocean Terminal facility.