Sales Support Manager
About This Role
Job Description
- Collaborates with the Sales Teams to provide an excellent level of sales support. .
- Manages contract cycle and onboarding of new partners to strict internal deadlines.
- Provides central liaison for contracted partners and legal to ensure all contracts are issued/ revised within required deadlines.
- Oversees the submission of all paperwork to ensure on time delivery of joint marketing plans in the international markets in coordination with b2b marketing team.
- Manages complimentary ticket and hotel stay requests.
- Liaises with other departments to secure timely support in carrying out sales activities.
- Organises business trips and roadshows for our Sales Team to maximise the time the team can spend out of the office.
- Helps organisation of sales events & roadshows in the local market
- Shares weekly internal analytical reports
- Oversees new ticket product creation and visibility across all b2b portals.
- Coordinates with supporting departments such as finance, procurement, IT, GS and legal for any queries or problem resolutions of any kind.
- Revalidation/Refund - adhering to refund policy/procedure. Following up with refund status with finance
- Sales Business travels – Managing budget for travel/raising PRs/obtaining approval
- Insurance
- Managing Credit limit for all B2B clients.
- Assist in managing/resolution/execution of API products & resolution. Work closely with IT Team/Rev Team
- Assisting Sales Team with their partners/accounts when they are on leave or business travel
Job Essentials
- Excellent spoken and written English
- Strong knowledge of MS Office
- Experience of managing a contracting cycle for a sales team
- Proven expertise in liaison between contracted partners and legal team
- Able to juggle a significant number of concurrent tasks
- Close attention to detail
- Excellent interpersonal and communication skills
- Bachelor’s degree or diploma
- 5 years of work experience in the UAE
- UAE driving license
Job Desirables
- Arabic, Russian or Chinese language skills
- 7+ years of work experience in a sales role in the UAE
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