Sales Support Executive

The Sales Support Executive

Key Responsibilities

• Analyze client trip requests and prepare comprehensive Trip Cost Estimates (TCEs) with a strong focus on accuracy, competitiveness, and profitability in line with UAS pricing strategy.
• Process and deliver TCE requests within defined turnaround times while maintaining high-quality commercial standards.
• Manage daily correspondence related to TCEs, including client communication and internal coordination across departments.
• Collaborate closely with the Operations Team to review trip outcomes, assess cost variances, and identify opportunities for pricing optimization and margin improvement.
• Provide structured pricing and quotation support to internal stakeholders, ensuring commercial consistency across regions and accounts.
• Support Global Sales and Business Development teams in preparing client proposals, commercial offers, and pricing models.
• Maintain proactive engagement with clients regarding pricing feedback, market competitiveness, and service expectations.
• Evaluate and recommend discounts, rebates, or pricing adjustments when commercially justified and aligned with company policy.
• Monitor pricing trends, cost drivers, and industry benchmarks to support strategic pricing decisions.
• Prepare and submit monthly reports outlining TCE volumes, conversion ratios, pricing performance, margin analysis, and commercial insights.

Required Qualifications

• Minimum 3 years of experience in pricing, commercial analysis, or quotation management.
• Proven experience within the Business Aviation industry is essential.
• Strong understanding of aviation cost structures, trip support services, and operational components.
• Advanced analytical and problem-solving skills.
• Excellent written and verbal communication skills in a professional business environment.
• Demonstrated ability to manage multiple priorities and meet strict deadlines in a high-pressure environment.

Key Competencies

• **Pricing & Commercial Acumen:**
• Ability to structure competitive and profitable TCEs aligned with commercial strategy and revenue objectives.
• **Business Aviation Expertise:**
• Strong knowledge of trip support services, operational cost elements, aviation regulations, and industry best practices.
• **Analytical & Detail-Oriented Approach:**
• High level of precision in pricing calculations, cost assessment, and margin analysis.
• **Client-Centric Communication:**
• Professional, clear, and proactive communication with both internal stakeholders and external clients.
• **Cross-Functional Collaboration:**
• Effective coordination with Operations, Sales, Finance, and Business Development teams to ensure pricing alignment and commercial success.
• **Time Management & Responsiveness:**
• Ability to manage high volumes of TCE requests while maintaining quality and turnaround commitments.
• **Reporting & Commercial Insight:**
• Capability to generate performance reports, analyze pricing trends, and provide data-driven recommendations.
• **Problem-Solving & Decision-Making:**
• Strong commercial judgment to resolve pricing challenges and provide practical, business-focused solutions.