Sales Supervisor | Retail | Toys R Us, Dubai Mall
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Key skills for this role
About the Role
What You Will Do Sales & Customer Service • Support the team in achieving sales targets and delivering good customer service • Assist customers on the shop floor and step in when needed • Lead by example in selling and customer interaction Floor Management • Ensure the shop floor is always covered, especially during busy periods • Guide and support the team to maintain good performance throughout the day Operations • Support store opening and closing procedures • Handle
Key Skills for This Role
Full Job Posting
Sales & Customer Service
- Support the team in achieving sales targets and delivering good customer service
- Assist customers on the shop floor and step in when needed
- Lead by example in selling and customer interaction
Floor Management
- Ensure the shop floor is always covered, especially during busy periods
- Guide and support the team to maintain good performance throughout the day
Operations
- Support store opening and closing procedures
- Handle cash, POS transactions, and daily store activities accurately
- Manage stock movements including receiving, transfers, and damages
- Follow all store procedures and loss prevention guidelines
Team Support
- Support training and development of team members
- Communicate daily targets, tasks, and updates clearly
- Assist the Store Manager with basic reporting and store follow-ups
Store Standards
- Maintain store cleanliness, organization, and visual standards
- Ensure the store is always presentable and ready for customers
Skills
- What you will need:
- 6 months to 1 year experience in retail or hospitality supervising a team
- Good level of English (spoken and written)
- Basic computer skills (Outlook, Excel, SAP)
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