Sales Specialist (Call Center)
Skills
About This Role
Company Overview
Fast Fit EMS Fitness Company was founded in 2019 and has grown into a leading EMS fitness brand in Saudi Arabia.
The company operates **11 fitness clubs** across major cities and is known for delivering high-quality EMS training solutions.
Fast Fit is committed to innovation, customer satisfaction, and providing strong career growth opportunities for its employees.
Position Summary
The Sales Specialist (Call Center) is responsible for handling inbound and outbound customer interactions, converting inquiries into sales opportunities, and delivering an excellent customer experience.
This role focuses on achieving sales targets, managing customer requests, and building strong relationships through professional communication across phone and digital channels.
Sales & Customer Engagement
Handle customer inquiries through phone calls, emails, and digital channels in **Arabic and English**.
Convert leads and inquiries into confirmed memberships or sales opportunities.
Achieve individual and team sales targets while maintaining service quality.
Follow up with potential clients and manage leads effectively.
Communication & Relationship Management
Provide clear, accurate information about services and offers.
Demonstrate persuasive communication and active listening skills.
Build trust-based relationships with customers.
Maintain a professional and polite communication style at all times.
Operations & Performance
Accurately document customer interactions and sales activities.
Manage multiple tasks efficiently in a fast-paced environment.
Collaborate with team members to support sales campaigns and initiatives.
Contribute positively to the overall team culture and work environment.
Experience & Education
Minimum **1 year of experience** in sales, call center, or customer service (preferred).
Bachelor’s Degree **is preferred**, but not mandatory.
Candidates with strong sales aptitude and customer-handling experience will be considered.
Skills & Competencies
Strong verbal and written communication skills.
Fluency in **Arabic and English**.
Persuasive selling and negotiation skills.
Strong phone etiquette and active listening ability.
Ability to multitask, prioritize, and manage time effectively.
Comfortable working in a target-driven and fast-paced environment.
Professional appearance and polished demeanor.
Work Schedule
5 working days per week
Call center–based role
Benefits & Growth Opportunities
Competitive salary package
High commission structure
Performance-based incentives
Comprehensive health insurance coverage
Specialized internal training programs
Career growth and promotion opportunities
Opportunities for regional and global exposure
30 days of paid annual leave
Bachelor's degree /Diploma in Exercise Science or related field.
Certification as a Personal Trainer from a recognized organization.
Fluency in English languages.
Strong communication and interpersonal skills.
Ability to motivate and inspire clients.
Passion for health, fitness, and helping others.
Ability to work flexible hours, including evenings and weekends.
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