Sales Specialist - Account Growth
Skills
About This Role
Overview
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.
Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.
Arabic speaking is a mandatory requirement
Commercial Growth
- Accountability -
- Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.
- Conversion
- Proactively introduce, educate and convert Partners on to Fresha s payments solution.
- Optimise
- listing content and availability competitiveness on the marketplace to maximise conversions.
Relationship Building
- Partnership
- Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.
- Guidance
- Advising Partners on suitable product selection based on their needs and specifications.
- Engagement
- Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.
- Collaboration
- Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.
- Feedback
- Collaborate with our Product teams to provide important product feedback to help enhance future releases.
- Sales
- Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.
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