Sales Operations Specialist

Overview

• With your background in customer service, sales, and RFP preparation, you ll be able to provide critical support to our sales team and our overall business success.
• You will be responsible for supporting the Sales team by creating RFP responses and proposals and maintaining the CRM system.
• This position may require occasional travel as well as evening and weekend hours.
• You will:
• Under periodic supervision, this position is responsible for supporting the Sales team by creating RFP responses, proposal creation, quoting, and maintaining the CRM system at an entry-level. Tasks are primarily routine in nature and provide efficiency gains to the larger functional organization.
• As a member of a larger team, takes direction from outside Sales, Engineering, Logistics, and higher-level Associates in order to complete tasks and achieve objectives.
• Interfaces with team members to solve defined, routine day-to-day issues.
• Work in a team responsible for sales quotations, CRM data integrity, and coordinating Tasks for Engineering. The Sales Operations Specialist II supports Outside Sales and is the liaison between Outside Sales/Customers and internal stakeholders
• Participate in weekly meetings with their Sales counterparts to manage priorities and ensure deadlines are met for customer quotations
• Coordinate with Civil Engineering, Applications Engineering, Logistics, Service, and Procurement teams in-house and in the field to facilitates accurate utility-scale project quotations.
• Review RFPs and create RFP response Tasks for Sales, Engineering, and Logistics
• Prompt response to Sales and customer emails or phone inquiries
• Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion
• Maintain CRM system data integrity
• Review Sales proposals to ensure all client information is correct
• Ability to occasionally travel and attend Sales events or exhibits
• Register spare parts sales order into SAP
• Other duties as assigned