Associate International Sales Operations

Role Overview

Key Responsibilities

• Prepare and issue post-sale Sales Offers and Confirmations to clients
• Coordinate contract execution and ensure timely performance as per agreed terms
• Liaise with sourcing teams and clients to monitor shipment schedules and readiness
• Coordinate with the vessel operations and shipping teams to align shipment schedules, vessel laycans, and loading plans
• Track and monitor shipment progress, update internal trackers, and maintain accurate shipment records
• Prepare and compile shipping documents such as invoices, packing lists, certificates of origin, bills of lading, and any custom-specific documents
• Issue NN documents and forward complete sets to clients within stipulated timelines
• Prepare documents under Letter of Credit (LC) and Cash Against Documents (CAD) terms; ensure compliance with UCP600 and negotiate documents with banks accordingly
• Follow up with clients and banks to ensure timely payment realization
• Maintain and update the Outstanding Payments List (O/S list) and share regular updates with the team
• Assist in managing internal documentation and reporting workflows using Excel, G-suite, and collaborative tools

Education

• Graduate in any discipline
• Specialization in International Business, Commodity Trade, Sales and Marketing or related fields will be preferred

Experience

• 2-4 years in a similar post-sales or trade operations role within a commodity trading, , or export-import company
• Freshers with a strong academic background and a flair to learn will also be considered

Technical Skills

• Advanced proficiency in Excel, Word, PowerPoint
• Comfortable using G-suite tools (Sheets, Docs, Drive, etc.)
• Experience with Slack, Notion, Adobe Acrobat/Reader, and internal collaboration systems

Language Skills

• Good command of English (written and spoken) is essential
• Knowledge of an additional foreign language such as Russian, Greek, or German will be an added advantage

Soft Skills

• Strong organizational and time management skills
• Detail-oriented with a high level of accuracy
• Effective communicator - written and verbal
• Ability to multitask and work under tight timelines

What We Offer

• A dynamic and fast-paced work environment in a global commodity trading setup
• Hands-on exposure to full trade lifecycle and operations
• Career growth opportunities for the right candidate