Sales Operations Manager
Key Skills for This Role
Full Job Posting
Sales Operations Responsibilities
- Oversee daily sales operations, planning, task allocation, and execution of sales activities.
- Prepare and monitor daily, weekly, and monthly plans, targets, priorities, and team responsibilities.
- Use TeleCRM and PeopleHum to manage leads, follow-ups, tasks, performance, and team productivity.
- Maintain accurate CRM updates for lead status, next actions, and opportunities.
- Monitor targets, revenue, conversions, pipeline, productivity, and key performance indicators.
- Conduct performance reviews, identify gaps, and implement corrective actions.
- Coordinate training on product, sales, processes, CRM, and skills.
- Coordinate with sales, marketing, HR, clinical, production, finance, customer support, and other teams.
- Develop SOPs, workflows, checklists, trackers, dashboards, and reporting processes.
- Prepare sales MIS, pipeline reports, performance reports, and management updates.
- Identify bottlenecks and drive process improvement, automation, and resource utilization.
- Support sales planning, forecasting, target setting, resource planning, and growth initiatives.
Benefits
- Cell phone reimbursement.
- Food provided.
- Health insurance.
- Paid sick time.
- Provident Fund.
Work Location
- Work location is in person.
Requirements
- Use TeleCRM and PeopleHum to manage leads, follow-ups, tasks, performance, and team productivity.
- Be able to manage sales planning, targets, priorities, team responsibilities, and execution activities.
- Be able to monitor sales targets, revenue, conversions, pipeline, productivity, and key performance indicators.
- Be able to prepare sales MIS, pipeline reports, performance reports, and management updates.
- Be able to develop SOPs, workflows, checklists, trackers, dashboards, and reporting processes.
- Be able to identify bottlenecks and drive process improvements, automation, and resource utilization.
- Be able to coordinate with sales, marketing, HR, clinical, production, finance, and customer support teams.
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