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Sales Operations Manager

RingCentral
Remote, USA
Full-time
Manager · 10+ years experience
Remote
Discovered 3 weeks ago
openaitableau

Full Job Posting

Desired Qualifications

  • 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similarly analytical role, ideally supporting a BDR/SDR or Acquisition-focused sales organization
  • Hands-on experience with sales forecasting, territory/quota design, or annual operating plan processes
  • Strong understanding of lead routing logic and tools (e.g., LeanData, Chili Piper, native Salesforce routing) and experience optimizing lead flow and assignment across BDR and Acquisition teams
  • General curiosity and desire to build AI workflows leveraging Claude, OpenAI, etc
  • Strong Excel/Google Sheets modeling skills; experience with Salesforce, Tableau, Sigma, or similar BI/planning tools is a plus
  • Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable recommendations
  • Excellent communication skills and the confidence to partner directly with sales leadership
  • Highly organized and detail-oriented, with the ability to manage multiple recurring deliverables against deadlines
  • Self-starter who is comfortable operating in a fast-paced, evolving environment
  • SaaS, telephony, or high-tech industry experience a plus
  • Bachelor’s degree required; Business, Finance, or Analytics-related field preferred
  • What we offer:
  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • Voluntary supplemental health coverage and life insurance
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Paid parental and pregnancy leave
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee 1:1 coaching, perks and discounts program
  • About RingCentral
  • RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
  • RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
  • If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $118,400 and $144,400 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

Qualifications

  • 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similarly analytical role, ideally supporting a BDR/SDR or Acquisition-focused sales organization
  • Hands-on experience with sales forecasting, territory/quota design, or annual operating plan processes
  • Strong understanding of lead routing logic and tools (e.g., LeanData, Chili Piper, native Salesforce routing) and experience optimizing lead flow and assignment across BDR and Acquisition teams
  • General curiosity and desire to build AI workflows leveraging Claude, OpenAI, etc
  • Strong Excel/Google Sheets modeling skills; experience with Salesforce, Tableau, Sigma, or similar BI/planning tools is a plus
  • Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable recommendations
  • Excellent communication skills and the confidence to partner directly with sales leadership
  • Highly organized and detail-oriented, with the ability to manage multiple recurring deliverables against deadlines
  • Self-starter who is comfortable operating in a fast-paced, evolving environment
  • SaaS, telephony, or high-tech industry experience a plus
  • Bachelor’s degree required; Business, Finance, or Analytics-related field preferred

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