Sales & Marketing Manager (F&B)

Overview

Sales & Business Development

• Identify and develop new catering business opportunities across corporate, social, and VIP segments.
• Build and maintain strong relationships with corporate clients, event planners, hotels, and high-net-worth individuals.
• Achieve and exceed sales targets and revenue goals for catering services.
• Prepare customized proposals, quotations, and contracts for clients.
• Conduct market research to identify trends and opportunities within Qatar’s catering and hospitality sector.

Catering Management

• Oversee end-to-end catering operations, ensuring seamless execution of events.
• Coordinate with kitchen, operations, and logistics teams to deliver high-quality products and services.
• Ensure all catering events reflect the premium brand image and service excellence of Ladurée.
• Manage event timelines, staffing, and client expectations to ensure successful delivery.

Marketing & Brand Development

• Develop and implement marketing strategies to promote catering services.
• Manage digital marketing campaigns, social media presence, and promotional activities.
• Collaborate with internal and external stakeholders to enhance brand visibility and engagement.
• Organize and participate in promotional events, exhibitions, and brand activations.

Client Relationship Management

• Act as the main point of contact for catering clients.
• Ensure high levels of client satisfaction through personalized service and attention to detail.
• Handle client feedback, complaints, and follow-ups professionally.
• Maintain a strong client database and ensure repeat business.

Financial & Reporting

• Monitor sales performance, budgets, and profitability of catering operations.
• Prepare regular sales reports, forecasts, and performance analysis.
• Ensure cost control and efficient resource utilization.

Qualifications & Requirements

• Bachelor’s degree in Marketing, Business Administration, Hospitality, or related field.
• Minimum 5–7 years of experience in sales and marketing within hospitality or catering industry.
• Proven track record in catering sales and event management.
• Strong knowledge of the Qatar market and client network.
• Excellent communication, negotiation, and presentation skills.
• Ability to work under pressure and manage multiple events simultaneously.
• Proficiency in MS Office and digital marketing tools.

Key Competencies

• Strong leadership and team management skills
• Customer-focused with a luxury service mindset
• Strategic thinking and problem-solving abilities
• High attention to detail and organizational skills
• Creativity and innovation in marketing campaigns

Job Type: Full-time