Sales Manager
Full Job Posting
Required Skills
- Excellent verbal and written communication skills in American English
- Extensive knowledge of selling strategies and proven ability to meet and exceed sales goals
- Strong analytical and problem-solving capabilities with the ability to interpret financial statements and market data
- Proficiency with sales booking systems, tracking platforms, forecasting tools, and CRM software
- Comprehensive understanding of group sales processes, contract negotiation, and account management
- Exceptional negotiation skills with the ability to create win-win solutions for clients and the organization
- Strong time management and task prioritization abilities
- Effective listening and interpersonal skills with the ability to manage group and interpersonal conflicts
- Demonstrated self-confidence, energy, and enthusiasm in a sales environment
- Ability to present ideas and information in a concise, well-organized manner
- Proficiency with computer applications including accounting programs, Microsoft Word, Excel, and Outlook
- Capability to work independently with minimal direct supervision
Experience
- Minimum 3-5 years of prior hotel sales and management experience required
- Proven track record of successfully building and managing client relationships
- Experience with group sales, catering operations, and event space management
- Demonstrated success in revenue management and sales forecasting
- Experience conducting site tours and representing organizations at industry events
- Ability to travel locally to client sites and networking events, with occasional long-range travel capability
- Education:
- Bachelor's degree in Business, Hospitality Management, Marketing, or related field (preferred)
- Domain Expertise:
- In-depth knowledge of the hotel industry, including operations, catering, and event management
- Understanding of revenue management principles and pricing strategies
- Familiarity with competitive market analysis and positioning strategies
- Knowledge of group sales dynamics and corporate event planning
- Excellent verbal and written communication skills in American English
- Extensive knowledge of selling strategies and proven ability to meet and exceed sales goals
- Strong analytical and problem-solving capabilities with the ability to interpret financial statements and market data
- Proficiency with sales booking systems, tracking platforms, forecasting tools, and CRM software
- Comprehensive understanding of group sales processes, contract negotiation, and account management
- Exceptional negotiation skills with the ability to create win-win solutions for clients and the organization
- Strong time management and task prioritization abilities
- Effective listening and interpersonal skills with the ability to manage group and interpersonal conflicts
- Demonstrated self-confidence, energy, and enthusiasm in a sales environment
- Ability to present ideas and information in a concise, well-organized manner
- Proficiency with computer applications including accounting programs, Microsoft Word, Excel, and Outlook
- Capability to work independently with minimal direct supervision
- Must pass a background check
- Valid driver's license and reliable transportation for local travel
- Flexibility to adapt to changing business needs and market conditions
Additional Requirements
- customer related experience an asset
- Ability to work well under pressure in a fast paced environment
- Excellent communication skills and a professional presentation
- Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:
- Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
- Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
About Fairmont Hotels & Resorts
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