Sales Manager
Role Overview
Lead a retail banking sales team for a leading bank in Qatar.
Implement sales initiatives and strategies to maximize retail banking revenue and profit.
Key Skills for This Role
Full Job Posting
About the role
Lead a retail banking sales team for a leading bank in Qatar.
Implement sales initiatives and strategies to maximize retail banking revenue and profit.
Key responsibilities
- Analyze, forecast, and plan team sales targets.
- Implement senior leadership's sales plan to achieve revenue targets.
- Monitor sales plans, identify unsatisfactory performance, and take improvement actions.
- Explore opportunities through new individuals and allocated channels to meet or exceed targets.
- Grow asset and liability portfolios according to departmental plans and strategy.
- Represent the bank in the market, strengthen its reputation, and win new business.
- Monitor and resolve delinquencies, overdrafts, and loan or deposit maturities to maintain portfolio quality.
- Grow the customer base through cross-selling and strong customer relationships.
- Ensure quality customer service, review complaints, and resolve customer issues promptly.
Requirements
- University degree in Business Administration, Accounting, or Finance.
- At least five years of banking experience with a leading bank in Qatar, with increasing managerial responsibility.
- Excellent knowledge of retail banking operations and retail or personal banking products and services.
- Excellent sales-management and customer-relationship-management skills.
- Strong leadership and people-management skills, including mentoring and coaching.
- Good understanding of local and international banking laws, regulations, and documentation.
- Strong presentation, communication, negotiation, and opportunity-identification skills.
- Strategic thinking and ability to work with internal and external stakeholders in a multicultural environment.
- English and Arabic are preferred.
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