Sales Executive Home Appliances/ Electronics
Skills
About This Role
Overview
The duties and responsibilities of a **Sales Support Assistant** typically include providing administrative and operational support to the sales team to ensure smooth sales operations and excellent customer service.
Here’s a comprehensive list:
Administrative Tasks
- **Document Preparation**: Preparing and managing sales-related documents such as quotes, proposals, contracts, and invoices.
- **CRM Management**: Maintaining and updating customer relationship management (CRM) systems with accurate customer and sales data.
- **Reporting**: Generating sales reports, forecasts, and performance metrics for the sales team and management.
- **Contract Management**: Ensuring contracts are signed, filed, and renewed when necessary.
- **Analysis**: Gathering and analyzing competitor pricing, promotions, and offerings
Customer Support
- **Inquiry Handling**: Responding to customer inquiries and providing necessary information regarding products or services.
- **Order Processing**: Assisting in processing sales orders, tracking deliveries, and ensuring timely follow-up.
- **Issue Resolution**: Liaising with customers to resolve order discrepancies, complaints, or product/service issues.
Team Support
- **Coordination**: Assisting the sales team in scheduling appointments, meetings, or presentations with clients.
- **Materials Management**: Ensuring the sales team has the necessary promotional and sales materials.
- **Communication**: Acting as a liaison between the sales team and other departments like marketing, logistics, or finance.
Data Management
- **Market Research**: Assisting in researching market trends, customer preferences, and competitor activities.
- **Data Entry**: Managing the entry and maintenance of customer data, sales records, and product information.
- Logistics and Planning
- **Event Coordination**: Supporting the organization of trade shows, product launches, and promotional events.
- **Inventory Monitoring**: Keeping track of inventory levels and coordinating restocking when needed.
Job Type: Full-time
Pay: AED2,000.00 - AED5,000.00 per month
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