Sales Executive

Overview

Key Responsibilities

• Assist customers in selecting the right products based on their needs.
• Promote and upsell high-demand items and new arrivals.
• Maintain excellent product knowledge across all categories (food, litter, accessories, toys).
• Ensure proper display and merchandising of products.
• Handle in-store sales, customer inquiries, and after‑sales support.
• Coordinate with the operations team to ensure product availability.
• Process sales transactions accurately and efficiently.
• Build strong customer relationships to increase repeat business.

Requirements

• Previous experience in retail or sales (pet industry is a plus).
• Strong communication and customer service skills.
• Ability to work under pressure during peak hours.
• Basic computer skills (POS system, inventory software).
• Passion for pets, especially cats, is highly preferred.
• Must be currently in Qatar with valid residency.

Benefits

• Competitive salary + commission
• Career growth opportunities
• Friendly and supportive work environment
• **Job Description – Sales Executive (Cat Planet Qatar)Position Title:** Sales Executive**Department:** Sales & Retail Operations**Reports To:** Branch Supervisor / Operations Manager**Location:** Madinat Khalifa Branch – Doha, Qatar**1.

Role Purpose

• **
• The Sales Executive is responsible for delivering an exceptional customer experience, maximizing sales, maintaining product displays, and ensuring smooth daily operations within the store.
• The role requires strong communication skills, product knowledge, and the ability to work efficiently during peak hours.
• 2.
• Key Duties & ResponsibilitiesSales & Customer Service
• Greet customers and provide professional assistance.
• Understand customer needs and recommend suitable products.
• Promote best‑selling and high‑margin items.
• Handle customer complaints professionally and escalate when needed.

Product Knowledge

• Maintain updated knowledge of all product categories:
• Cat food (dry, wet, treats)
• Litter types
• Accessories, toys, grooming items
• Educate customers on product benefits and usage.

Store Operations

• Ensure shelves are fully stocked and well‑organized.
• Maintain cleanliness and order in the store.
• Assist in receiving and arranging new stock.
• Support the team during rush hours.

Sales Processing

• Operate POS system accurately.
• Handle cash, card payments, and refunds.
• Prepare daily sales reports when required.

Teamwork & Coordination

• Work closely with the supervisor to achieve sales targets.
• Coordinate with the inventory team for stock replenishment.
• Participate in monthly stock counts.
• 3.

& Skills

• Minimum 1–2 years of experience in retail or sales.
• Experience in pet shops is an advantage.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Basic computer literacy.
• Passion for animals, especially cats.

4. Working Conditions

• 8–10 hours per shift (depending on company policy).
• Weekend and evening shifts may be required.
• Fast‑paced retail environment.

5. Performance Indicators (KPIs)

• Monthly sales target achievement.
• Customer satisfaction score.
• Accuracy in POS transactions.
• Product display quality.
• Attendance and punctuality.