Sales Executive

Role overview

Responsibilities

• Develop relationships with corporate clients, key accounts, and business partners.
• Conduct face-to-face sales calls, client visits, and networking to generate new business.
• Monitor market trends and competitors to identify opportunities and strengthen the hotel's market position.
• Implement sales and marketing strategies aligned with the brand and commercial objectives.
• Develop account and prospect action plans to achieve sales targets.
• Maintain client records, sales reports, databases, and follow-up schedules.
• Manage inquiries, prepare proposals, coordinate contracts, and follow up on opportunities.
• Coordinate with hotel departments to support service delivery and guest experiences.
• Represent the hotel at industry events, networking functions, and business meetings.
• Prepare daily activity reports, weekly sales plans, and monthly performance updates.
• Provide market insights and client feedback to support business development and revenue growth.
• Support the hotel's sales and marketing initiatives and collaborative team environment.

What we're looking for

• At least two years of sales or administration experience; hospitality experience is preferred.
• Luxury hotel or lifestyle brand experience is an advantage.
• Excellent written and verbal communication, interpersonal, and negotiation skills.
• Strong customer service skills and passion for luxury hospitality and guest experiences.
• Microsoft Office proficiency; CRM knowledge is an advantage.
• Organized, detail-oriented, and able to manage multiple priorities.
• Proactive team player with a professional, results-driven approach.
• Flexible to work shifts, weekends, and public holidays as required.

Benefits

• The employer describes a competitive salary, uniform, room discounts, and business training.
• IHG describes an inclusive, collaborative workplace and wellbeing support.