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Sales Development Representative (SDR)

Bridgeway Benefit Technologies
Remote, USA
Full-time
Entry · 1+ years experience
Remote
Discovered 1 months ago
HubSpotOutreachSalesloftApolloGongChorus

Full Job Posting

Key Responsibilities

  • Lead Generation & Outreach
  • Execute the full defined lead generation process: list pull → research → call → email follow-up → CRM log, for every prospect in the assigned territory.
  • Make 60–80 outbound calls per day following the approved call script; conduct multi-touch cadences (call + email + LinkedIn) on all priority accounts.
  • Qualify inbound leads generated by marketing using the standard qualification script and route sales-ready opportunities to the assigned Account Executive within 24 hours.
  • Research target accounts and contacts to personalize the script's open and pain-point sections without deviating from qualification structure.
  • Script Adherence & Quality
  • Follow Bridgeway’s lead gen call script verbatim for all required fields; use approved rebuttals for common objections.
  • Participate in weekly call review sessions — calls are recorded and scored against the script rubric by sales leadership.
  • Complete script certification for any new script version within 5 business days of release before using it in the field.
  • Data Integrity & CRM
  • Log every call outcome, contact field, and disposition in HubSpot immediately after each interaction — no end-of-day batching.
  • Maintain 95%+ CRM field completion rate as audited weekly by Sales Ops; resolve flagged records within 48 hours.
  • Surface data anomalies (duplicate contacts, wrong industry codes, stale phone numbers) to Sales Ops using the defined data quality process.
  • Contribute to weekly pipeline data reviews by ensuring assigned segment's contact and activity data is accurate and current.
  • Collaboration & Continuous Improvement
  • Collaborate with Account Executives on account prioritization and handoff quality; participate in weekly AE-SDR syncs.
  • Share script objection patterns and market intelligence with the team in the shared feedback log after each calling block.
  • Meet and exceed monthly quotas for qualified meetings booked and sales-qualified opportunities (SQOs) created.

Requirements

  • 1–3 years of experience in a sales, business development, or high-volume customer-facing role (SDR/BDR experience strongly preferred)
  • Comfortable being first, operate without peer SDRs to benchmark against, contribute to setting the standard and discipline
  • Demonstrated ability to follow a structured process consistently, where scripts are not viewed as a constraint, but rather as a competitive advantage
  • Excellent verbal communication skills with the ability to follow a script naturally and handle objections using approved rebuttals without sounding robotic
  • Strong CRM discipline — experience logging calls, contacts, and dispositions in a CRM in real time
  • Comfort with high call volume and the ability to sustain energy and script adherence through a full calling block
  • Constructive feedback orientation and ability to articulate what is and is not working in a process and translate that into concrete suggestions
  • Detail-oriented to catch and recover from errors
  • Familiarity with sales engagement platforms (Outreach, Salesloft, Apollo) and call recording tools (Gong, Chorus) is strongly preferred
  • Bridgeway is an Equal Opportunity Employer.

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