Sales Coordinator (Tagalog/Arabic Speaker)
Skills
About This Role
Overview
We are looking for a detail-oriented and proactive
Sales Coordinator
to join a leading and diversified business group in Dubai.
This role plays a critical part in supporting centralized sales operations across multiple business entities, ensuring seamless coordination, accurate reporting, and an exceptional customer experience.
Industry
-Trading/Distribution/Group companies
Mandatory
- An attested degree from the UAE and the home country
Sales Support & Operations
- Act as a central point of coordination for the Group Sales team across multiple entities
- Prepare and manage quotations, proposals, sales orders, and contracts
- Support lead engagement, follow-ups, and proposal development to assist in closing deals
- Maintain CRM systems, sales pipelines, and customer databases
- Track order progress, delivery timelines, and post-sales activities
Customer Support
- Handle customer queries related to quotations, orders, invoices, and deliveries
- Ensure a consistent and professional customer experience
- Support customer onboarding and account maintenance
Documentation & Reporting
- Maintain accurate sales documentation and approvals in line with policies
- Prepare weekly/monthly reports, forecasts, and performance dashboards
- Support audits and compliance requirements
Cross-Functional Coordination
- Work closely with Finance, Logistics, Legal, Marketing, and Procurement teams
- Coordinate on pricing, invoicing, stock availability, and delivery schedules
Process Improvement
- Identify process gaps and suggest improvements
- Support standardization of sales processes across entities
- Assist in implementing CRM/tools enhancements
Qualifications & Skills
- **Bachelor’s degree in Business Administration, Commerce, or related field**
- 2–5 years of experience in Sales Support / Coordination / Commercial Operations
- Experience working with multiple business units or group-level sales teams is a plus
- Background in trading, distribution, or diversified groups is advantageous
- Strong organizational, multitasking, and coordination skills
- Excellent communication and attention to detail
- **Proficiency in MS Excel, PowerPoint, CRM, and ERP systems**
- Customer-focused and solution-driven mindset
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