Sales Coordinator | Premium Chocolate Distribution | Dubai

About the Role

Sales Operations & Support

• Assist the sales team with
• order entry, quotations, and follow-ups
• .
• Coordinate between
• sales, warehouse, and logistics
• to ensure timely deliveries.
• Manage the
• sales database
• , updating client information, price lists, and order histories.
• Prepare
• sales reports, forecasts, and performance summaries
• for management.
• Track
• order status, delivery schedules, and payment collections
• .

Customer & Account Management

• Act as a point of contact for
• B2B and retail clients
• , handling inquiries and requests efficiently.
• Support the team with
• key account coordination
• , ensuring all trade terms and agreements are followed.
• Follow up with clients for
• order confirmations, invoices, and feedback
• .
• Ensure a
• seamless customer experience
• from order to delivery.

Documentation & Coordination

• Handle
• sales invoices, delivery notes, and contracts
• , ensuring accuracy and compliance.
• Coordinate
• export and local distribution documentation
• with logistics and finance teams.
• Maintain a clear filing and tracking system for all sales-related documents.

Reporting & Analysis

• Compile
• weekly and monthly sales reports
• , performance KPIs, and inventory updates.
• Provide administrative support for
• sales meetings, trade promotions, and presentations
• .
• Monitor
• stock levels
• and coordinate reorders based on demand forecasts.

Qualifications & Skills

• **Bachelor’s degree**
• in Business, Sales, or related field.
• **2–4 years of experience**
• in a
• sales coordination or customer support role
• , ideally in FMCG or food distribution.
• Strong knowledge of
• sales processes, documentation, and CRM systems
• .
• Proficiency in

MS Office (Excel, Word, PowerPoint)

• ; knowledge of ERP systems (SAP, Zoho, Odoo) is an advantage.
• Excellent
• communication and organizational skills
• .
• Detail-oriented with strong multitasking abilities.
• Fluent in

English

Why Join Us?

• Be part of a
• fast-growing premium chocolate brand
• expanding across retail and B2B channels.
• Gain hands-on exposure to
• sales operations, client management, and distribution networks
• .
• Competitive
• salary + performance-based incentives
• .
• Collaborative and creative work culture.

Dubai, UAE

• **Employment Type:**