Sales Coordinator Hospitality

About This Role

Job Summary: We are looking for a detail-oriented and proactive Sales Coordinator to support our Sales team in Riyadh. The ideal candidate will handle administrative tasks, assist with client communications, and help drive sales initiatives to ensure excellent customer service and increased revenue.

Job Description:

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders).
• Promote awareness of the brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Use sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in sales software.
• Answer guest questions about property facilities/services (e.g., hours of operation, rates, room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate by phone and email to respond to questions and requests.
• Follow all company policies and procedures; maintain a professional appearance; ensure confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs; thank guests genuinely.
• Speak clearly and professionally; prepare and review written documents accurately; answer telephones using proper etiquette.
• Develop and maintain positive working relationships with colleagues; support the team to reach common goals; listen and respond appropriately to concerns.
• Comply with quality assurance expectations and standards.

Qualifications & Skills:

• Strong organizational and administrative skills.
• Excellent communication skills in English; Arabic language skills are a plus.
• Proficiency in Microsoft Office and CRM software.
• Customer-focused with a professional demeanour.
• Previous experience in hospitality or sales coordination is preferred.