Sales Coordinator

Job Purpose

Quotation & Order Management

• Support Business Development Managers in preparing price lists and quotations for international clients.
• Coordinate with Customer Service for the preparation and issuance of Proforma Invoices (PI).
• Ensure Proforma Invoices are confirmed by customers and follow up on required approvals.
• Monitor and follow-up on customer payments to support timely collection and order processing.
• Track order status and ensure alignment with agreed delivery timelines.

Coordination & Communication

• Liaise with the Production Planning team to ensure customer ETD and ETA requirements are met.
• Coordinate with Customer Service, logistics, finance, and warehouse teams to ensure smooth export operations.
• Provide regular updates to international clients regarding order status, shipment progress, and delivery schedules.
• Support Business Development Managers and the Sales Director with operational coordination and internal communication.

Sample & Promotional Material Management

• Coordinate preparation and shipment of product samples for international clients.
• Monitor inventory and availability of brochures, catalogues, and promotional materials.
• Assist in preparing materials and logistics required for local and international exhibitions and trade shows.

Documentation & Record Management

• Maintain export sales records, documentation, and filing systems in accordance with internal procedures.
• Ensure export documentation complies with company policies and international trade requirements.
• Maintain accurate and up-to-date international sales databases.

Reporting & Sales Monitoring

• Prepare weekly export sales reports for management review.
• Monitor pending Proforma Invoices, payment status, and delivery timelines.
• Provide regular updates with the Sales Director and Business Development Managers regarding export performance and operational status.

Ad-hoc & Operational Support

• Support Business Development Managers and the Sales Director with administrative and
• operational tasks as required.
• Assist with cross-functional initiatives involving sales, logistics, marketing, and finance
• teams.
• Contribute to process improvement initiatives to enhance efficiency in export operations

Experience requirement

• Minimum 2–4 years of experience in sales coordination, export operations, or commercial administration, preferably within FMCG or international trade environments.
• Experience coordinating export orders, documentation, and logistics processes.
• Strong reporting, coordination, and communication skills.
• Proficiency in Excel and sales reporting tools.
• Ability to manage multiple priorities in a fast-paced commercial environment.
• Bachelor’s degree in Business Administration, Marketing, or related field.
• Strong command of English.
• **Due to the volume of applications we are receiving ONLY SHORTLISTED CANDIDATES FOR INTERVIEW will be contacted.