Sales Coordinator

Job Overview

Key Responsibilities

• Manage the end-to-end admissions process, including course guidance, parent communication, student onboarding, and enrollment support.
• Coordinate with counsellors to schedule consultations, meetings, and follow-ups to ensure smooth admissions activities.
• Drive admissions conversions and consistently achieve or exceed assigned sales targets.
• Support Business Unit Heads, students, and parents by addressing queries, managing documentation, and ensuring adherence to timelines.
• Maintain regular communication with prospective students, parents, and internal stakeholders to ensure a seamless customer experience.
• Ensure compliance with KHDA, MOE, and ADEK regulations and maintain accurate records of events, exhibitions, and school fairs.
• Collaborate closely with the Operations teams to support student enrollment and retention initiatives.
• Maintain accurate MIS reports, admissions data, and sales records for management review.
• Prepare reports on admissions performance, conversion rates, and center activities.
• Welcome and assist visitors, students, and parents in a professional and friendly manner.
• Manage incoming calls, emails, and walk-in inquiries, ensuring prompt and accurate responses.
• Maintain the reception area and create a positive first impression for all visitors and clients.
• Support general administrative and coordination activities required for the smooth operation of the center.

Requirements

• Bachelor's Degree in Business Administration, Marketing, Education, or a related field.
• 3–5 years of experience in sales coordination, admissions, customer service, front office, or customer-facing roles.
• Experience in the education, training, tutoring, or academic consulting sector is a strong advantage.
• Fluent in English and Filipino (Tagalog); additional languages will be an advantage.
• Strong interpersonal, communication, and client-handling skills.
• Proficiency in MS Office applications and CRM/ERP systems.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Ability to work independently, manage priorities effectively, and meet deadlines.
• Target-driven mindset with a proven ability to achieve sales and admissions goals.
• Must be currently based in the UAE and available to join immediately or within a short notice period.