Sales Coordinator - Arabic Speaking

Overview

Key Responsibilities

• Process customer orders for paper and board products from order confirmation through final delivery.
• Prepare sales contracts, proforma invoices, commercial invoices, packing lists, and other related documentation.
• Respond to customer inquiries, complaints, and requests in a professional and timely manner.
• Coordinate communication between clients, paper mills, freight forwarders, and other stakeholders.
• Update customers on order status, shipment schedules, and delivery timelines.
• Arrange shipments with forwarding companies and ensure compliance with import/export regulations.
• Prepare and manage transportation and shipping documents, including Bills of Lading, Certificates of Origin, Vessel Certificates, and related documentation.
• Dispatch product samples to customers and follow up as required.
• Work closely with the Director to prepare quotations, offers, and supplier inquiries.
• Support the sales team with administrative and operational activities to ensure smooth business operations.
• Maintain accurate filing systems and company records.
• Monitor outstanding customer payments and conduct payment follow-ups.
• Assist with exhibitions, trade fairs, and customer meetings, including potential international travel when required.
• Perform general administrative and secretarial duties as assigned.

Requirements

• Fluency in both Arabic and English (written and spoken).
• Previous experience in customer service, customer support, sales coordination, or order processing roles.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Professional communication and interpersonal skills.
• Ability to follow instructions while demonstrating initiative and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience working with SAP software.
• You may also register your profile through our website and apply here: https://www.nadia-me.com/job/details/536