Senior Logistics Executive

Overview

About The Role

Transportation & Storage

• Coordinate with the factory and sales department for the readiness of the goods.
• Contact carrier or freight forwarder representatives to arrange and issue shipping instructions and delivery of materials.
• Complete documentation regarding clearance, freight forwarding transportation, bills of landing.
• Organize the shipping/ receipt of products, preparing the delivery of products to and from the Warehouse with a focus on accuracy, efficiency, and time management.
• Dispatch freight for delivery and arrange for pickups locally and internationally.
• Address problems with order flow or shipping delays and quality-control issues such as damaged or improperly packed goods.
• Co-ordinate the storage and transportation of materials and manage the timely flow of customer orders.

Supply Chain Management

• Acquire competitive freight charges (Air, Road, and Sea).
• Monitor logistical market prices and the driving spend reduction by negotiating with suppliers on cost and service level agreements for overseas supplies.
• Request quotations for imports and exports from suppliers.
• Negotiate with pre-selected suppliers to determine the best commercial terms (Price, specifications, warranty, delivery, and payment terms) and assist with the clearing of invoice discrepancies.
• Maintain liaison with suppliers.
• Assist in the improvement of operational efficiencies in processing customer orders using both systems and physical improvements.
• Regulatory and Compliance
• Adhere to shipping/receiving and regulatory compliance procedures.
• Comply with local country customs law, regulations, and excise legislation by ensuring all goods distribution is accompanied by the correct paperwork for exporting and importing to customers.
• Complete daily checks on inbound and outbound shipping orders and receiving logs.
• Record shipment data such as weight, charges, and damages.
• Notify manager of problems such as damage, shortages, and non-conformance to specifications.
• Comply with Health & Safety regulations.
• Ensure proper compliance and adherence to Export /Import administration regulations.
• Develop procurement policies and procedures for appointing external suppliers.
• Ensure service offering is compliant with local and international laws and regulations regarding transportation and storage.
• Maintain day-to-day operational files for tracking, delivery status, payments, reports, and audit purposes.
• Resolve any legal issues pertaining to transportation/distribution.

Customer Management And Service

• Ensure that customers are highly regarded and receive exceptional service throughout the flow of order processing.
• Correspond with customers with regard to procurement matters.
• Highlight and resolve any concerns with warehouse capacity and client deadlines.
• Resolve any customer issues with transportation or storage at the Warehouse.
• Document and escalate any customer service issue and/or shipping/receiving errors to the Operations Manager.
• Supervise the Warehouse Worker to ensure customer requirements are met.
• Assist with readying loads for shipment and managing the inbound and outbound warehouse traffic.

Stock Control

• Track inventory of goods in the company database.
• Organize storage space in the warehouses.
• Place orders for packaged goods and inform the warehouse person.
• Create inbound and outbound orders.

Warehouse Management

• Maintain accurate inventory levels and periodically audit to ensure it matches with the actual stock.
• Analyze and resolve inventory discrepancies and take corrective actions.
• Prepare and present inventory reports to senior management and external regulatory authorities.
• Collaborate with other departments, such as sales, Finance, and Marketing, to coordinate inventory requirements and order fulfillment.
• Develop and implement inventory policies and procedures to ensure compliance with industry standards and regulations.

Team Management

• Establish operational objectives and work plans, and delegate assignments to subordinates.
• Reviewing objectives to determine success of sales operations and cost-saving logistics solutions.
• Driving continuous improvement of the sales operation processes.
• Inspiring change management of new ways of working, policies, and procedures.
• Working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

Qualifications

• Bachelor’s degree in business or transportation/logistics Management or any other equivalent qualification.
• Minimum 5 years of experience in field operations and logistics.
• Prior experience in the humanitarian aid or logistics sector.
• Proven experience of arranging logistical solutions.
• Excellent knowledge of Microsoft Excel and logistics/ERP systems.
• Evidence of project and team management skills.
• Ability to develop systems and procedures.
• Evidence of good negotiation skills.
• Aptitude in decision making and working with numbers.
• Accuracy and detail-oriented.
• Able to work under pressure and within deadlines.
• Excellent interpersonal skills and ability to work in a multi-stakeholder environment.
• Strong organizational and communication skills.
• Fluency in oral/written English.
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