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Sales & Client Relations Executive

BizrahmedDubai, UAE3 days agoEntry
Entryfulltime

Skills

Sales StrategyBusiness DevelopmentClient Relationship Management (CRM)

About This Role

Overview

We are hiring: Luxury Sales & Client Relations Executive

We are looking for a polished, bilingual, and commercially driven Luxury Sales & Client Relations Executive

to join our team in Dubai.

This role is ideal for someone with experience in

high-value sales

, especially within

luxury, high fashion, real estate, medical aesthetics, cosmetic surgery, dermatology, or premium healthcare services

.

The candidate will be responsible for managing the full client journey, from the first inquiry to consultation, booking, pre-surgery coordination, post-surgery follow-up, and long-term client relationship management.

This is not only a telesales role.

The position includes

face-to-face sales, client consultations, extensive follow-ups, patient account management, surgeon diary coordination, and close communication with our medical and marketing teams

.

Key Responsibilities

  • Handle incoming leads from WhatsApp, calls, social media, website, referrals, and walk-ins.
  • Conduct professional client consultations and convert inquiries into bookings.
  • Follow up extensively with potential, existing, and past clients.
  • Build strong relationships with high-value clients and maintain a premium service experience.
  • Manage surgeon diaries, consultations, appointments, surgery bookings, and follow-ups.
  • Act as the patient’s account manager and ensure all steps are completed before surgery.
  • Liaise with doctors, nurses, coordinators, and the medical team to ensure smooth service.
  • Follow up with patients after surgery to ensure satisfaction and support.
  • Handle complaints professionally and escalate when needed.
  • Work closely with the marketing team regarding lead quality, reviews, content, testimonials, and campaigns.
  • Assist in generating patient reviews and approved content opportunities.
  • Maintain accurate records of leads, follow-ups, bookings, and client communication.

Requirements

  • Fluent in
  • English and Arabic
  • .
  • Additional languages are preferred.
  • Bachelor’s degree or equivalent qualification.
  • Minimum
  • 2 years of experience
  • in sales, telesales, client relations, or account management.
  • Must have experience in at least one of the following:
  • luxury sales, high fashion, real estate sales, or high-value service sales
  • .
  • Medical, cosmetic surgery, aesthetics, dermatology, or healthcare sales experience is highly preferred.
  • Strong understanding of both soft skills and hard sales skills.
  • Experience in building client relationships and selling high-value products or services.
  • Excellent communication, follow-up, organization, and objection-handling skills.
  • Must be polished, confident, professional, emotionally intelligent, and target-driven.
  • This role requires someone who understands that premium sales is built on trust, confidence, consistency, and client experience.

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