Sales Associate - Used Car

What you'll do

• Guide customers through the vehicle purchasing and leasing process by understanding their transportation needs and recommending the right vehicle Build strong customer relationships through exceptional service before, during, and after the sale Meet or exceed monthly sales and customer satisfaction goals Greet customers in the showroom and on the sales lot, providing professional assistance throughout their visit Respond promptly to phone and online inquiries while providing accurate product and dealership information Demonstrate vehicle features, performance, technology, and available options to prospective customers Conduct vehicle walkarounds and test drives while following dealership procedures Maintain expert knowledge of new and used vehicle inventory, promotions, financing options, and manufacturer programs Complete sales documentation accurately and process transactions in accordance with dealership policies Coordinate with the Finance & Insurance and Service departments to ensure a seamless customer experience Deliver sold vehicles and educate customers on vehicle features, warranty coverage, and ownership benefits Schedule customers' first service appointment and introduce them to the Service Department Develop and maintain a strong prospecting and follow-up system to generate repeat and referral business About you High School Diploma or equivalent required Previous automotive or retail sales experience preferred Valid Guam Driver's License required Strong communication, negotiation, and interpersonal skills Passion for customer service and relationship building Self-motivated with the ability to meet performance goals Comfortable using computers and dealership technology systems Professional, positive, and team-oriented Willingness to work flexible hours, including weekends and holidays as needed Start your journey If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.