Sales Associate
Role Overview
The Sales Associate serves customers on the shop floor, addresses their needs, and supports customer satisfaction and sales outcomes.
Key Skills for This Role
Full Job Posting
Role overview
The Sales Associate serves customers on the shop floor, addresses their needs, and supports customer satisfaction and sales outcomes.
Key responsibilities
- Greet customers, offer prompt assistance, and serve them according to quality and customer service standards.
- Upsell and cross-sell, suggest alternatives, and follow up promptly on customer requests.
- Receive shipments efficiently, maintain accurate stock records, and help prevent security risks and theft.
- Conduct physical and electronic inventory as needed; report broken alarms, incidents, and suspicious activity.
- Arrange and replenish shelves and keep the shop floor and shelves clean and tidy.
- Operate cash registers and process customer transactions accurately.
- For fashion items, take measurements for alterations, assign prices when applicable, and coordinate alterations.
Qualifications
- High school degree.
- Zero to one years of experience in a similar role.
- Fluency in English.
- Proficiency in MS Office.
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